Jira

Hi, I'm looking for different ways to use automation to replace the Summary in a ticket with the information available in certain text-fields. So instead of the summary being a free text-field, when...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Hello, My name is Marè, and I am building a dashboard that shows an overview of overdue Jira issues for a daily report. On top of "Two dimensional Filter Statistics" and "Filter Results" gadgets, I...

• Question
• closed
• cloud
• jira
• jira-cloud
• jql

Hello, While the feature to reply to a comment and link it as chain looks nice and useful, recently I have lost such comments even when navigate within the page and edited something in the descrip...

• Question
• cloud
• jira
• jira-cloud

How do I change the Epic that my work item is linked to? Following the official instructions, I opened the Command Palette and looked for either Edit Parent or Remove Parent but found neither of the...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I would like to have a global field that will be set in one place and and be used in a specific project. That means that this value will be common across the board.   I saw the following arti...

• Question
• cloud
• jira
• jira-cloud

How do I organize a set of apps grouped under different BU's lead by different onsite leads in JIRA Company Managed projects, Should I create 1 Project/Board for each lead or should there be 1 projec...

• Question
• data-center
• jira
• jira-data-center

Hello, I have a field that is populated with multiple platform versions : { "Browser": ["1.2.3", "1.23.0"], "Extension": ["1.8.6p"], "Protect": ["1.98.4p", "1.98.4p", "1.98.4p"], "SSH": ["1.87.0"] }...

• Question
• cloud
• jira
• jira-cloud

Hi,   How can I create a Global Custom field, common to all tickets in the project, so automation will set it regularly for me (at some scheduled rate) and all the work tickets and other autom...

• Question
• cloud
• jira
• jira-cloud

How can i see "Non-working dates" reflected in my capacity tracker / tempo ?

• Question
• cloud
• jira
• jira-cloud

Hello, I have a status pending. And all statuses can transition to pending. But i don't find the option that pending can transition to any status. Is it possible ?

• Question
• cloud
• jira
• jira-cloud

What is wrong with columns? How to make them aligned? It happened with old and new dashboards.

• Question
• cloud
• jira
• jira-cloud
• jira-product-discovery

I want to take my Jira cloud backup automatically and download in my Sharepoint. Can you please help me on this 

• Question
• cloud
• jira
• jira-cloud

Does anyone know where I go to find out what my company backups for restores has been set at, Atlassian have said the default is 14 days for supporting recovery but an administrator can set up a...

• Question
• cloud
• jira
• jira-cloud

Good afternoon! We are using Jira, Confluence and JSM, for a Group organization, that's consisted of couple of member companies. And, apart from the common basic needs, we may have slight difference...

• Question
• cloud
• jira
• jira-cloud
• marketplace

Hi JIRA community . I want to filter all subtasks which belong to a specific epic. I put like this parent =xxx ORDER BY created DESC  But they only gave me stories that are in the epi...

• Question
• cloud
• jira
• jira-cloud

Hi all, we have a team that gets details from either service desk or internally in jira as a table in the description, an example could be:  Header 1 Header 2  Header 3  ...

• Question
• cloud
• excel
• jira
• jira-cloud
• table

I have two separate automation rules configured in my Jira/JSM project. Both automations are set up correctly and tested individually. When I run each automation manually or trigger them independent...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I am able to compare the parent child dates and turn a traffic light red or green accordingly. However, in some cases the Parent Initiative does not have any Epic Children in it and t...

• Question
• data-center
• jira
• jira-data-center
• structure

Hi team, I’ve been assigned a Jira-related task with detailed requirements (see attached screenshots). I’m relatively new to Jira—while I can create projects and set up basic workflows and automatio...

• Question
• cloud
• jira
• jira-cloud

I'm encountering a 401 error when using the newly generated access_token to access the Jira Cloud API. After some troubleshooting, I found that I can retrieve data when accessing the link https://mer...

• Question
• cloud
• jira
• jira-cloud

Hi Community! We’re excited to announce a new permission for version management in Jira Cloud! This highly requested feature brings a new level of flexibility, control, and efficiency to how teams ...

• Article
• cloud
• jira
• jira-cloud
• jsm

I can't find the setting that tells Plans how far back to include DONE work items (Epics)? All the help articles refer to a setting "Exclusion rules from the left-hand menu" but that is not an option...

• Question
• cloud
• done
• jira
• jira-cloud
• plans

JIRA Microsoft Teams App is not showing required JIRA fields on a task. How do you select which fields are being displayed when you create a JIRA issue via Microsoft Teams?

• Question
• cloud
• jira
• jira-cloud
• jira-software

I have a subtask issue CM Review that needs to be set to Done before the parent issue 'Change Request' ticket can move to the next status 'SME Review'. Does anyone know what simple script I can write...

• Question
• cloud
• jira
• jira-cloud

Hello,  When I create a custom field for example a read only text field and input the field into my issue type or service request a blank text box appears in between the display name and the di...

• Question
• cloud
• jira
• jira-cloud