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Client Added to Jira

Randee Smith
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January 21, 2026

I am on the app on my phone can somebody give me instructions after the client list comes up on how to add a new one it just shows me the list of the clients

2 answers

1 vote
Andrea Tagliabue
Contributor
January 21, 2026

hi @Randee Smith ,

In the Jira mobile app, you can only view and manage existing clients/customers—there is no option to add new ones. To create a new client or customer, you need to use Jira in a web browser

0 votes
John Funk
Community Champion
January 21, 2026

Hi Randee,

Are you talking about Jira Software or Jira Service Management? There are a lot of Administrative functions that are not available by the mobile app. Adding new users would be one of those not available. 

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