How to add my custom widget(with custom JS script) on helpcenter pages

[Tania Arora]

How to add my custom widget(with custom JS script) on helpcenter pages


i was able to add custom app on servicedesk portal pages

but unable to add it to helpcenter using forge app

any suggetsion on this

[Ajay _view26_]

Hi @Tania Arora 

Welcome to the Community!

If you’re talking about the Jira Service Management Help Center landing page, the main limitation is that Atlassian does not generally allow arbitrary custom JavaScript injection there the way people expect from a traditional website.

Forge supports specific extension points for portal experiences, but not unrestricted script injection across the Help Center shell.

So if your widget works on request portal pages but not the Help Center, that’s likely a platform limitation rather than a bug in your app.

The practical options are to use supported JSM/Forge modules where available, move the widget into the portal/request view, or use an external/custom front end if you need full JS control.