Jira

Background: I need to export and import my current Jira site to another Jira site with the same plan.   Problem: I backed up my current site, and the downloaded file is named "jira-exp...

• Question
• cloud
• jira
• jira-cloud

  Jira throws validation error asking for a start date Start date field is not available in UI Email address cannot be deleted or recreated Last email received is 1 year ago You n...

• Question
• cloud
• jira
• jira-cloud
• jira-software

Hi team, I want to add "Severity" field to my board, so I can choose the severity when I create a ticket.   I already noticed there are several field all related to "Severity", but I don...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi everyone! When I manage the subscription of an app in Jira I get the Deactivate option (Which in reality it means cancel subscription). Also to note that this option is not in every app to which ...

• Question
• billing
• cloud
• jira
• jira-cloud
• subscription

how to find out total workflow validators and conditions in a single cloud instance. And also, how can we recreate them using script runner or by automation in jira. 

• Question
• cloud
• jira
• jira-cloud

Hi I have 2 projects from teams taht are not used anymore on Jira Cloud Standard. So I can't archive them due to Standard. I renamed them and they are still on my instance. The concerns we ha...

• Question
• cloud
• jira
• jira-cloud
• standard

I created a service account and created credentials for it in the form of an API token. I'm testing it using Postman (https://api.atlassian.com/ex/jira/{cloudid}/rest/api/3/project/PROF). In the auth...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Community! I would also like to draw your attention to the fact that Linked Items and Linked Issues are distinct. The linked item is part of the JPD system field (formula type) and is not applicab...

• Article
• issue-link
• jira
• jpd
• link
• validation

Hi Community, I’d like to discuss an exciting opportunity for improvement regarding Issue Templates in JIRA. As we review one of the longstanding feature requests, JRACLOUD-7731 - Issue Templates...

• Article
• issue-template
• jira
• template

I got stuck on redirecting loop issue when I trying to access "work item" Menu, Please help..  

• Question
• cloud
• jira
• jira-cloud

This function is assumed to link 2 issues, but you see, how can I link this issue to another one? It can only select "Trigger issue" which is the issue itself, very useless; or select "Most recently ...

• Question
• cloud
• jira
• jira-automation
• jira-cloud

Hi, I cannot find "Board settings when clicking the ellipses in Board view. I've followed multiple tutorials online, and for everyone else, the settings are just there. But for me, it does not exist...

• Question
• cloud
• jira
• jira-cloud

I need to have the video that help me introduction to det all the matrices in JIRA, I need the ability to set up the whole space and fix the reports    Is there a way if more than 1 ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, As the header suggests, when Im opening a ticket in a jira software board it is immediately assigned, there is no automation involved as shown on the automation section of the ticket, there is ...

• Question
• cloud
• jira
• jira-cloud

I wanted to activate> free plan as of now as i have created many documents and tickets here,  <subdomain.atlassian.net

• Question
• cloud
• jira
• jira-cloud

I'm reorganizing our backlog by moving Stories to either the Improvement or New Feature issue types. I just noticed that when I do this, Story Points and Number of Attachments does not transfer. How ...

• Question
• cloud
• jira
• jira-cloud

Hi, I was wondering if anyone knew how to configure epics as an admin for a company based project? Basically I want to remove sprints from the Epic fields and add start date and end date.

• Question
• cloud
• jira
• jira-cloud

Hello everyone. I’m currently working on an automation that, if a work item has gone 3 days or more without comments and is in certain statuses, sends a Slack DM to the assignee requesting updates. ...

• Question
• automation
• cloud
• jira
• jira-cloud
• slack

Is there any way to have emails go to a team or specific email if a automation fails? It appears that it can only go to the owner. This is problematic, as we have rules that were created by users who...

• Question
• cloud
• jira
• jira-cloud

I want the epic panel to be set to visible at all times. Right now, if I open a project space, I need to manually go to the settings and toggle on epic panel. It's really inefficient to have to do th...

• Question
• cloud
• jira
• jira-cloud

I'm struggling to get an automation to work correctly in JIRA Cloud. I've successfully set a trigger and gotten the lookup work items to return the expected results, but when trying to send an email ...

• Question
• cloud
• jira
• jira-cloud

IGXL-139877  Working on jira case which is subtask code, currently in code review state. I am unable to move to delivery request state.

• Question
• cloud
• jira
• jira-cloud

Currently, in Jira Cloud it is not possible to drag and drop subtasks or linked tickets to manually reorder them in the standard ticket view. It would be very useful if the platform allowed these ele...

• Question
• cloud
• jira
• jira-cloud

Hi community! I am a bit stuck and hope you can help me. I have two automation rules: First one   2. Second one The goal: Based on the created sub-tasks from the first autom...

• Question
• cloud
• jira
• jira-cloud

I am the CIO for a commercial publisher - need specific advice on workflows for editorial staff

• Question
• cloud
• jira
• jira-cloud