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Clipboard image upload shows preview but fails on final save in new Jira issue view

Achim Schupeta
February 25, 2026

When pasting an image from the Windows clipboard into a Jira issue (new issue view), the image is accepted and a preview is displayed. However, when saving the issue, Jira shows the following error:

Fehlermeldung_pur.png

Since editing the new issue takes time and involves several images (some from clipbord, some from filesystem) I would appreciate the error immediately when pasting the image instead of showing a seemingly correct preview  and cancelling all of your work in the end when pressing the save-issue-button.

Therefore: Expected Behavior:

Jira should validate the image format immediately upon paste and either reject the upload with a clear error message or display a warning that the image cannot be saved later.

ad-thanks-vance,

Achim

 

1 answer

0 votes
Tinker Fadoua
Community Champion
February 25, 2026

@Achim Schupeta 

Did you try to save the image on your machine then either drag & drop or Upload it?

Let us know if you are seeing this behavior when trying either way mentioned above.

Best

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