Jira

Hi everyone. We are thinking of setting up a completely new JSM project. We want users to be able to email in one of four different kind of requests for approval. Each type of request needs a di...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I am trying to figure out how to add/remove some of my team from a group that is tied to ticket assignments, essentially the "queue" so when they are off shift or coming on early shift they are autom...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to setup alerts via sms and phone call. But I have no option to add my phone number in my managed account. I can deactivate the managed account to make a personal account but that won't be su...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Could you please recommend some Jira add-ons that can assist you with various functionalities within Jira, such as tracking, ticketing, incident collection, alerting and notifications, and reporting ...

• Question
• cloud
• confluence
• jira
• jira-cloud

Hey everyone! I have an reminder issue type for annual activities that need to be done annually, these have a date field that I want to flag on a dashboard, but ideally I don't want to keep updating...

• Question
• cloud
• jira
• jira-cloud
• jql

Hello everyone,   We, as admins, activated the new Jira navigation for everyone, but the activation seems not to be automatically spread. After activating for everyone, each user has to manua...

• Question
• cloud
• jira
• jira-cloud
• jira-software%2ccloud

The For You sidebar item is the only one that can't be removed from the sidebar. Why is that?   It seems rather cluttered and has nothing to do with how we work. Would be more useful if we cou...

• Question
• cloud
• jira
• jira-cloud

I have created a Dashboard to view the Sprint health using the Sprint Gadget but it doesnt seem to be updating? Along with the Sprint Burn down. The reports seems to be fine. Any ideas?   ...

• Question
• cloud
• dashboard
• gadgets
• jira
• reports

Ho when migrated Trello --> Atlassian we encountered several changes that seems to be not exist in Atlassian, just wanted to verify: - Is it possible to add kind of "cover picture" for a card (in...

• Question
• cloud
• jira
• jira-cloud

Hi Jira Community, I’m currently managing a project in Jira and I’ve noticed that there are a number of default labels (such as "customer-support", , "research", etc.) appearing in the label suggest...

• Question
• cloud
• jira
• jira-cloud

For a Dashboard I am preparing some filters. I noticed the following:  project = "XXX" and Type = Epic and status != "Fertig" and Sprint = EMPTY --> Works as defined. All unfinshed epics w...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello everybody We have started an Atlassian Guard 30-day test version to check whether we can use it to better secure access by external users with the help of a TFA. We created a policy for exter...

• Question
• cloud
• jira
• jira-cloud

I would like to have a bubble that pops up when a customer hovers over a field in a customer service desk form. Instead of using the description field with a long-winded explanation, but would like a...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Dear all, We are actually using Exalate in order to sync issue between our On premise Jira DC instance and a cloud instance for a customer. We are actually facing a lot of issue with Exalate and wo...

• Question
• jira
• jira-server
• server

Hello community, We have ScriptRunner,Active Directory Sync,EazyBI. Since all users are integrated from Active Directory, I need to create a report to understand what function a user who assigns a ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi,   I have created a filter and trying to fetch 1000 plus records. Can you please let me know how to fetch through Jira API.   Regards, Suma

• Question
• cloud
• jira
• jira-cloud

We needed to add more content, but we received an error with the following message: "We couldn't update the Description value." I have a ticket in which the description includes tables, attachme...

• Question
• cloud
• jira
• jira-cloud

I have recently completed a 6-month entry-level Digital Product Owner role and am now looking to enhance my JIRA skills. I am watching various learning videos to complete some certifications. To prac...

• Question
• cloud
• elearning
• jira
• jira-cloud
• jira-data-center

안녕하세요 이슈 유형이 여러개 구성 된 경우  사용자가 이슈 등록시 이슈 유형을 명확하게 식별하게 선택할 수 있는 방법이 있는지 문의 드립니다.   현재는 첫번째 이슈유형이 자동으로 선택되는 구조로 되어 있습니다.   이슈유형별 페이지 필요. 현재 한 페이지에서 이슈유형을 선택하게 되어 있어, 이슈 등록 페이지도 단일...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I've written automation rule to sum story points of subtask and show it on the story however while doing calculation on the board this is creating issues. Ideally Story point total is 1 we...

• Question
• cloud
• jira
• jira-cloud

I recently created a new Bitbucket workspace and a repository for a project with an existing JIRA board. Immediately after making the workspace and repository, all users from the JIRA board were auto...

• Question
• bitbucket
• bitbucket-cloud
• cloud
• jira

Hello, I'd like to ask your help about a configuration change or guidance regarding error handling in our Jira Data Center environment. Currently, when we send a REST API request with an invalid JQ...

• Question
• jira
• jira-server
• server

We are a not for profit org and stuck on an old version of JIRA 8.4.4. we have a free license owing to being non-profit.  we have successfully upgraded from 8.4.4 - 8.4.x(STEP1) - 9.x.x(STEP2) ...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Hi team,  In Jira board, I have three main status like - To do, In progress, Done. When I click "view all done" from the "done" status, Im getting below error.  We can't find the page you...

• Question
• cloud
• jira
• jira-cloud

Hi, I hope you're doing well. I would like to get your feedback on the best way to structure a Jira project. For context, we have three client services teams: US, EMEA, and APAC, each managed ...

• Question
• cloud
• jira
• jira-cloud