Jira

I have connected Done Portfolio Insight, and now I am able to see the Cloud Readiness Report on the Portfolio tab. However, I am not able to see any option to download this report

• Question
• data-center
• jira
• jira-data-center

I am trying to pitch this product to my company team but I need to better understand the use and configuration of the Jira services. I just do not understand the how and where things should be setup....

• Question
• cloud
• jira
• jira-cloud

Need assistance on how to create a roadmap in JIRA Cloud instance, defining Features-->Deliverables-->Epics-->User Stories

• Question
• cloud
• jira
• jira-cloud
• jira-software

i had time tracker lite licenses for my users and as it is depreciated Feb 2025 , i have purchased time tracker Cloud DC licenses. but still data/configuration,.etc. were not migrated to time tracker...

• Question
• addon-jira-timesheet-plugin
• atlassian-marketplace
• cloud
• jira
• jira-cloud

Hello, I received this banner in Jira Service Management stating that starting December 06, 2025 several features such as change management, problem management, and advance incident management will m...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management
• jsm
• +1 more tag...

Hello Jira Support Team, Our admin added me as a contributor, but I am not receiving the invitation emails. I have checked my junk/spam folders as well, but nothing has arrived. Could you please ch...

• Question
• cloud
• jira
• jira-cloud

As we continue to evolve Jira to better support your planning and reporting needs, we’re announcing the deprecation of the Overviews feature from navigation by the end of 2025. This change will allow...

• Article
• cloud
• jira
• jira-cloud

Hello there, Appreciate your help!   I have a custom field that is tied to my form where users select criticality from a dropdown (they can only select one option in the dropdown).  ...

• Question
• cloud
• jira
• jira-cloud

Issue the issue occurs on both both the get and post version, i will reference the post verison to explain the issue.  The response does not return pagination properties.  Replication ...

• Question
• cloud
• jira
• jira-cloud
• rest-api

I'll take my ACP-620 soon and I'm still confused on how to count days in columns in relation with commulative flow diagrams as, in my mind, I should not see one issue in two different status, at any ...

• Question
• cloud
• jira
• jira-cloud

Trying to find my workflow.  The when I go to 'history' and find the workflow history it brings up the default workflow and not the one that I was working on.   

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-core
• +2 more tags...

Can I see and transition issues of a team-managed project if it's in a multi-project board? What would be accepted as true in an ACP-620 test?

• Question
• cloud
• jira
• jira-cloud

Hash 3QJYSA Trace f47f2ef2bd274111973fc79a457e9da7 How do you fix this

• Question
• data-center
• jira
• jira-data-center

When using the /rest/api/3/search/jql endpoint to fetch data from a "number" type custom field, issues with a value of 0 for that field are returned as null. Other values come through as expected. W...

• Question
• cloud
• jira
• jira-cloud

i have tested all the importers and reauthorized them and looked in thier google inboxes and emails are there, seems to have started this morning. I have looked everywhere and there is no issue on th...

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Support, We’re using a Jira Work Management project for our Sales Pipeline, and the board’s “Hide done work items” setting currently maxes out at 60 days. For our sales process, we ...

• Question
• cloud
• jira
• jira-cloud

I have a Group Picker field called Team Assigned. This group custom field has Assignable User permissions. It is also set up to only allow the Assignee to be someone from that group.  My issue ...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I want to create an automation that sends a slack message with release notes once a version is set to "released". I don't want to use confluence and would prefer the body of the message to list the a...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Is there a way to create a custom field or repurpose an existing field that would roll up into 'Original Estimate'?  I would like to split out our Original Estimate field with a 'Original QA Est...

• Question
• cloud
• jira
• jira-cloud

My organisation has multiple jira subscriptions for different team. But all the users share the same email server / email domain. So I can't see my team in managed users list. If I change my domain t...

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud

My organization has been configured to pull from a Gmail inbox using Oauth, but it seems to no longer be working.  When testing the incoming server, it does not return an error but says there ar...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

When I'm trying to access specific ticket https://sourceatlantic.atlassian.net/browse/EFE-162 browser is just redirecting and redirecting unlimitedly, and the specific ticket is not loading and ...

• Question
• cloud
• jira
• jira-cloud

I was working on the TMX execution for which I had results in the artifactory and when I used to upload the results through the import option in the test execution , it affected the test plan, so man...

• Question
• cloud
• jira
• jira-cloud

Our organization does not allow users to save to Google Drive. How do I remove the option for users? 

• Question
• cloud
• google-drive
• jira
• jira-cloud

Hi everyone, I’m hoping to get some clarity on best-practice when running both a Scrum team and a Kanban team inside the same Jira project. Context Both teams work in the same project. The bo...

• Question
• cloud
• jira
• jira-cloud