Need help restoring Jira Cloud site after ticket CA-3952464 was archived

[이태겸]

Hello,

I need help restoring my Jira Cloud site:

tagami2000.atlassian.net

I previously had support ticket CA-3952464 regarding this issue.
In that ticket, I was asked to specify which deleted instance I wanted to restore by providing the URL.

However, when I replied with the site URL, I received an automated message saying that the ticket had already been archived and could not be reopened.

The site still shows:
"Your Atlassian Cloud site is currently unavailable."

If recovery is still possible, I would like to request restoration of this Jira Cloud site.

Please let me know if there is another support channel I should use, or if any additional information is needed from my side.

Thank you.

[Kai Krause]

Hi,

i send this thread to Atlassian support. They will review the post and respond on this thread within 2 business days. 

BR
Kai