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Not able to reactivate my jira account

Rajat Deep Singh
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I'm New Here
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March 24, 2026

I am trying to reactivate my jira space however when I am clicking on the billing options its giving error

 

Something went wrong

 

An unexpected error occurred, try again later. If the problem persists, please contact support.

 

1 answer

0 votes
Marc -Devoteam-
Community Champion
March 24, 2026

HI @Rajat Deep Singh 

You will need to raise a support ticket to re-active a subscription.

Atlassian Support

Use the Billing option from the support options.

Rajat Deep Singh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 24, 2026

I tried it but I am not able to submit a ticket to support

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