Can Jira automate multilingual forms (e.g., German, English, Chinese) for ticket creation?

[SianS]

Hi everyone,

I’m trying to find out if it’s possible to set up automation in Jira so that forms are available in multiple languages (for example, German, English, Chinese), while still creating tickets in a consistent format.

The goal would be to:

Provide users with forms in their preferred language

Ensure all submissions map correctly to the same Jira fields

Potentially automate translation or standardization of the content

Has anyone implemented something like this?

Are there built-in Jira features or Jira Service Management capabilities for multilingual forms?

Would this require automation rules, localization settings, or third-party apps?

Any best practices for managing multiple languages without duplicating too much configuration?

Thanks in advance for your help

[Marc -Devoteam-]

Hi @SianS 

In JSM spaces forms can be in multiple languages, see the Translate option on a from in a JSM space.

Non-JSM space from have no translation option, you could try to translate the fields used on these type of forms