Community resources
Community resources
Community resources
Jira
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Hello All, Whenever a defect is raised in jira board. we have couple of tasks to be done in multiple sprints . But in jira sub tasks could not be moved to different sprint and they stay where ever p...
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Dear Atlassian Support Team, I am writing to request assistance regarding access to an existing Jira site. The Issue: I previously created the following URL: http://superpmt2.atlassian.net/ Howeve...
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The vendor was already allocated an Atlassian license. But when I wanted to grant JIra/Confluence access to this person, his name/email address (same as the email which the license was allocated to) ...
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Based on this article, we can set up conditional logic in Jira Forms for the following fields: Priority Select list (multiple choices) Select list (single choice) Checkbox Radio I can see the...
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Using 3 issues as the simplest example: On ISSUE-1 I can link to ISSUE-2 & ISSUE-3, but 2 & 3 are not yet linked together. I have to go to one of them and then link to the oth...
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I've got two managed accounts for developers that are no longer with the organization. I cannot deactivate them as I get the message "User is last billing admin of a transaction account that has one ...
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I am looking to see if there is a way to allow users to create Company Managed Software Projects without granting them other Administration permissions. I am getting a little lost between Ro...
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I have an Intake for process in a Jira Software Project. At some point in the process, The customer wants a survey sent out. They have suggested Microsoft or Smartsheet but I like to keep things tidy...
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...olicies' \ --header 'X-Atl-Account-Id: IDIDID \ --header 'Content-Type: application/json' \ --header 'Authorization: ••••••' \ --data '{ "product": "JIRA", "includeAttachments": true, "i...
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We want to send an email to non-Jira user to enable them to view a JSM ticket in the portal. I'm not finding a smartvalue for the Portal URL. How can I put a link to the Portal Issue tha...
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I am getting below error constantly in rovo agent when i ask for question, Result get a display step by step, but at then end getting below error and result gets disappear Error is as below : Fail...
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I am trying to get back into my account but it says that I don't have access anymore.
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We are no longer able to access our Sprint Performance Report or the Sprint report (accessed from our sprint board), this worked before and it is happening on all projects. How can I troubleshoot and...
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I have made two different boards recently and there are some items that are showing in the board view that are in the list however, some of the items are not showing. There is one board where the ite...
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I can not reach my jira app on a specific url (like https://some-name.atlassian.net) anymore (free plan). I got an email on 2026/01/12 that it will be deactivated if I do not login. Back th...
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For the last four years, my team has used story points as the organisational metric for our sprints. So, we create a new task for the start of a sprint and we add both the story points and an origina...
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How to create an automation rule that checks for mentions in comment and transfers them to a cfield?
Hello atlassian community! I want to create an automation rule that: -> trigger on issue commented -> if the initiator belongs to a certain group "Jira-servicedesk" Then; Jira should take t...
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When I try to move a sprint up or down on my board after creating it, I get an error message that states I must have either Manage Sprints or the Edit Sprints permission for specific projects. I have...
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Hi - is there a solution that can do OCR from file formats including PDFs? Use case is to read incoming Invoices and or Contracts attachments, extract text and lift into relevant fields on work item...
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I've setup JSM (free tier) and there is a support page that I've enabled for anonymous users. I can't for the life of me figure out how to add a request like "Report a Bug" to that page. ...
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I’m working on a Jira-to-Jira synchronization use case where issues are synced between two different Jira instances (Cloud → Cloud). I’m looking for best practices and recommendat...
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I have a form in which a drop-down captures 1 of the 3 possible values: Sales, Marketing, Both. I have 2 spaces: 1. Sales, 2. Marketing When the form is submitted, I want to create a work item in 1...
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Question1 With forge If story (issueType) status is "Done" then can we make Description field Readonly Question 2 With forge Can fields be protected allowing editing only by spe...
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Hi, I am looking to see if there are any ways where Retrospective can be more effective. Ideally doing a retro where everyone just speak and it will be recorded in the retro page with the...
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Hi, We use more than three layers for different Spaces, such as BV initiative, Epic , Feature, story , sub task Is it possible to visualize this on the board using Swimlanes? I don't see this in t...
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