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Is it possible to renew maintenance on Jira on-prem account?

Joseph B
June 3, 2026

We have an on prem server that is having an issue with GitLab syncing the incorrect user accounts with Merge Requests. We have identified the issue in the API call but I cant figure out how to get in contact with support.....

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marc -Collabello--Phase Locked-
Community Champion
June 3, 2026

Hi @Joseph B ,

There is no support for server anymore.  It has reached EOL.

There might be still some Atlassian partners available for consulting.

0 votes
Mikael Sandberg
Community Champion
June 3, 2026

Hi @Joseph B,

Welcome to Atlassian Community!

The short answer is no, you cannot renew maintenance for Jira server. Atlassian ended all support for server apps Feb 2024.

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