Hi Team, We were able to use Jira cloud outlook addin recenly however for last few weeks we are unable to login. can you please tell us how to fix this? else can you suggest how to know who ...
Hi I am in the process of tidying up my notification schemes - some are associated with archived projects - I would like to remove these notification schemes from the archived projects because these...
Our company want to set up Jira. But someone created the organization info in the past, so we don't know who is the admin. So No one can control as a admin account. Can we set a new...
When we are replying to the customers about their tickets, normally we click on "reply to customer" but few users not getting their reply. I have checked the email logs no emails has been received b...
For example: Feature "A" has a customfield in which the working teams are documented. "Team A", "Team B", "Team C" In a Jira-Filter or Structure i only managed to show me the information in a colu...
recipient_agent_named_id is null.
Dear all, We have different insight objects with quite many attributes. We have organise our attributes in different TABS for better classification. Actually if an object attribute is not set ( em...
Hi Team, I'm encountering a formatting issue when copying colored text (e.g., user stories) from Confluence or Word into Jira. Instead of displaying the text in the intended color, Jira shows the fo...
Hello Folks. I am currently working on a company-managed project. I have 6 boards in it representing 6 workstreams. These workstreams are created as a custom field named Team Filter. The Kanban Board...
Hi I’m working on editing a Jira workflow and need help setting up some automation and validation rules. Here's the context and what we’ve tried so far: Current Setup: Custom dropdown field:&n...
Developing python script to fetch JIRA logs to generate the timesheet 1. Wanted to fetch the custom field Start date cf[10015] but it is giving null jql = f''' assignee = {assign...
Business Benefits is a field with 5 check boxes. (one or more can be selected) - Every checkbox has an additional field that needs to be populating before task can be closed. - When testing...
Hello Community, I’ve noticed the following display issue between the mobile and browser versions and haven’t found any help on it yet. Problem: A user creates a comment in the mobile app: ...
Hi there, We found that BigPicture 8.53.0 on Jira DC 10.3.8 had issues loading the plan in Gantt view. The user opened the plan and had a single custom filter on that was set to select a progr...
I want to change the status field for a jira issue Like i have to status A and B and i want to change the transition from B to A but i dont have transition between them in the workflow so is there...
i want to change the Hierarchy Configuration and make a new level befor epic
Hi Jira Support, I got this issue when I created, edited gadget Filter Count in my Dashboard. It worked last week but failed since yesterday. Please kindly help to fix it. Thank you
We enabled 2FA for our account. When I login on my work computer, I have no issues, because the QR comes up and I can scan with phone. The issue is when I try logging in from my iPhone. Wh...
The short, how can I update another custom field of the same issue? I have code that runs through a calculation and returns the result to a JMCF custom field and attempting to copy the value to ano...
I am attempting to use this new Publish a new page in Confluence automation. I have the connection setup and I have confirmed that I can create simple pages if the smart values are simple, like a web...
Hi Team, I am looking for a regex solution to trim the summary of a Jira ticket that is generated from the incoming email handler. Before creating the ticket, I want to extract only the relevant pa...
I want to use the below function to rotate a task assignment for alternate months. But it returns the error: Error while parsing additional fields - Mismatched start/end tags: null != in templat...
Is there a default group "DGG-OL-JIRA" that is shipped by ATLASSIAN when we take a subscription for the first time?
I have a timeline view for 10 projects grouped together. Our heirarchy is as follows: 1. Initiative 1.1 Epic 1.1.1 Task 1.1.1.1 Sub-Task I have a label that I want to filter on. I have configure...
How can I edit the Tempo Account Custom Field and add values to the accounts dropdown after cancelling Tempo? This field show as Locked:
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