多要素認証について

[Rika Shinjo]

登録されているユーザーの多要素認証機能をoffにしたいのですが、どのようにしたらよいでしょうか

[Gor Greyan]

Hi @Rika Shinjo

If you're using Atlassian accounts, an organization admin can reset or disable a user's two-step verification from Atlassian Administration, provided your organization manages authentication with Atlassian Guard.

If your organization uses a third-party identity provider (such as Okta or Microsoft Entra ID/Azure AD), MFA is managed there rather than in Jira Cloud.

Check the following docs.
https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/
https://support.atlassian.com/atlassian-account/docs/manage-two-step-verification-for-your-atlassian-account