Hi there, I am attempting to use Rovo to comment on all tickets that are overdue to remind the assignee that they have a piece of overdue work. I want Rovo to comment on the ticket, su...
My manager would like to have a dashboard wherein, it will show how many tickets we close on a monthly basis. I am not sure if there is a dynamic query that can be used to this.
Hi! I would like to know if this is possible. If all the child tickets in an epic is all done or cancelled, notify specific users using automation rule. I was thinking about this progress ...
Has anyone else noticed this? I especially notice it when moving between projects
I can log into Atlassian; the issue is that I can't log into my Jira project. My instance of JIRA says that I do not have access when I log in to the project, but if I log into Atlassian, I can. The ...
Hello! I've been trying to get my Java code working with the Jira server rest api v2. I currently have this code: private static final String JiraBase = "https://mycompanyurl.com" private static ...
Hello, We are currently trying to access jira rest api data in our NextJS UI app to show customized jira metrics off our project in JIRA. However, the UX experience is really suffering as in...
When a form submission is submitted it is triggering a power automate flow to run. In that flow I am using the HTTP/API tool to create a JIRA issue. All of that works fine, the issue gets created but...
We have some company-managed projects in our organization, but we're currently in the process of setting up our first team-managed project. In the company-managed project, fields are grouped in...
Hi team, We're seeing inconsistent transitions in our Jira workflows — like "Backlog to Done" or "In Progress to Backlog" — which breaks the ideal flow. Looking for Help With: Is there an Atlassia...
All of a sudden, I am seeing an epic's child tickets always displaying the horizontal scroll bar. This is happening even when I am able to see all of the columns and data. It is displaying the horizo...
I have created a new project on JIRA and would like to connect my github repo, but I cannot connect to it . I tried to configure to the code feature , but it lands me on an empty page. In ...
I’ve been looking into how to bulk delete worklogs in Jira. We're about to start logging work directly on Jira issues, but we've noticed that a large number of worklogs can cause Jira to become unres...
Dear Support Team, How long we can use the Jira Servicedesk as your giving free subscription for 3Agents and unlimited customers? Could you please confirm it, if the we need more agent which...
I've spun up an evaluation version of Jira. It is currently in a Premium trial. I've set up my Kanban board with multiple stories and tasks (I'm still experimenting with different item types). The st...
Looking for a way to build an automation rule to populate a spreadsheet (csv, xls, xlsx, Google Sheets, etc.) with the results of a JQL query and send that to a pre-defined list of users. I h...
Hello, since the latest version published few days ago, I do not see where I can create quick filters. Thank you for your help
I have a workflow for devs and they need to vote on some issues just in certain statuses. I thought there was a status property to restrict voting, but apparently not. Does anyone know a workaround? ...
Hi Team, Please advise on how to set up Jira automation to notify another user when the assigned user is unavailable or not present in jira. We have a separate text field where we will update user ...
Parent value shows the ParentId (xxx-123) in Jira export instead of summary. Can we get the summary along with issue key for parent parent GDDPECM-2438 GDDPECM-2438 GDDPECM-4332 GDDPECM-...
Hello, I always use "reports" > "timetracking reports". They were in minutes as total time spent now I see 3h, 41h. How can I change or is it a default update? I need to use this in minutes.
...he jql currently pretty basic: { "fields": ["*all"], "fieldsByKeys": true, "jql": "project = MyFirstProject" } Any tips appreciated, especially since I cannot change t...
Hi Folks I am trying to configure an automation to notify technicians in Service Desk about their tickets which will breach our SLA. I tried one automation with Atlassian AI. That one was running,...
Consider the scenario wherein I have two issues linked (Issue A and Issue B) together. I care about the type of link, and so specify the inward/outward link, no problem. However, the link itsel...
Hi Community, I’ve set up an automation rule in Jira Cloud to copy labels from a parent issue to a newly created subtask. I'm using the smart value {{issue.parent.labels}} , selected from the sugge...
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