Community resources
Community resources
Community resources
Jira
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I have set up 2 projects in Jira one regular company-managed project that I use for tracking work one that is Jira Service Management project My flow is ticket is created via the JSM portal t...
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Hi all, we are using the automation rule 'lookup issues' to find all cloned issues with one issue and then link the related relationship between them. For example, we have issue B and issue C ...
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Hi, I would like to block the option to set the assignee to unassigned after it already have assignee set. Scenario: Someone set the assignee to a Jira user. From this point I would like to b...
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Hello folks, Looking for some help or advise: tried to find a similar question here, but didn't find one. Is there a way to attach the original email to "Emailed request" in Jira Service ma...
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Dear All, I want to write an automation for customers to tell them about comment added. First of all I want to use customer name , latest comment added and latest comment creator like Dear...
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I have a server license which is expiring soon but I am unable to get in contact with anyone to help with this. Does anyone know who to contact for server or on-premise licenses? The online ...
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I need to know the Rest API to see the API Token of the current user espiry date. Do we have such Rest API. Please help me
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Hi Team, I being Project manager made a Project template(Company Based) based on process and created Workflow and ISSUE schemes, I need to import same whenever i am creating new project...
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In the TeamManaged Kanban project I can set a default description text for different issue types, so when the team makes a ticket they have a headstart and a guide for making higher quality ticket. I...
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in the scrum and kanban projects for the company managed modes, the 3 colums take up the entire width. Why would that be different for team managed projects?? I can add another column there but I don...
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Are the “Story Points” and “Story Point” fields duplicate in JIRA?
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I am new to JIRA and following a tutorial. In the tutorial we are going to create a new project under Software development. However my screen does not have those. The templates start with Service Man...
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Hi there, I want to create a Confluence page when transitioning to a specific status and link to the issue. It is envisioned to be as follows RED ARROW: So, I create new automation for creat...
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I'm trying to get my head around json and failing miserably. I have a custom field which is a drop-down list, that contains the values 0-36 & "> 3 years" I want to run an automation comparin...
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Dear Atlassian's support team, Hope my email finds you well, I am sending you asking about the possibility of having your Jira ITSM tool /JSM for one of our customers in KS...
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Hi! I'm trying to figure out how to pair down a new JIRA project and make it as simple as possible. I'm currently looking at Subtasks vs Checklist & Components vs Labels. So far I really like ...
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I am working on the Migration of my plugin for Jira 10.x and encounter a strange behavior that seems to be caused by changes in the Atlassian velocity.jar version. Currently in Dev. environm...
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I have seen the suggestion to just use Software Projects for both Business and Software. This is what I am thinking of doing. There were several extra features in the Software Project functionality a...
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Hello! I would like to update Jira Software to version 10.0, but my plugin xray not available for this version. This plugin is important for us. So when xray plugin will be available in Jira 10.0? ...
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Hello, how can I see a one-year audit log?
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Hi all, Does anyone know how can i with the use of JQL, find for example rather a ticket in Jira is linked to a Fresh desk ticket? Thanks!
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Hi, I am Suman Modi & my email id is pcmckas@gmail.com I have started your Atlassian Jira Premium trial free on 22nd November 2024 which trial has left 28 days from today. Which is started by mis...
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How to re-index project in jira DC
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Hello , regarding the newsletter Nov 24 , I saw that you release new feature - forms in Jira software projects, however, I can't see this option in our Jira software projects.
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As part of automating a workflow, I have a rule that's creating a ticket and populating its summary with the summary of the triggering ticket. I'm trying to use a smart value for this, but when I do ...
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