Error: failed to execute the command,Login successful, but executing any commands appears to fail.

[xiaoxiao]

Error: failed to execute the command

[Shawn Doyle - ReleaseTEAM]

Hi @xiaoxiao 

It looks like you have the right commands and I would expect that to work.

Are you reusing a prior token or did you just generate it?  A guess, and just a guess is if this is an older token, it may not have permissions for newer functionality like rovo.  I'd try creating a new token and seeing if it helps.

If not, submit a bug here Customer Login - Help Center - Jira Service Management

[xiaoxiao]

I ran it on another machine, I think I might have to reinstall it, how do I clean up the files and uninstall it