Run into this issue before where I started editing a workflow, only to find out that I've made edits that cannot be published because the workflow is active. Is there any way to save the workflow ...
When creating an issue, the for a company-managed project, all the 58 values are displayed in a custom field dropdown, but when editing an issue only 50 values are displayed in the same custom field ...
I need to create a template that includes the amount and states associated with a user story through test coverage. I have been working on the following template: TestRunStatus: ${set(totalPa...
Hello, I added a report in a team dashboard showing any issues in Waiting, Code Review and QA over 1 business day. Here is the JQL I put: project = "SSS Kanban" AND ((s...
We can transition from the QA to Do status to the Failed status in 2 different ways (each with different screens, permission, and triggers) -QA Failed -Customer failed I want ONLY to increment my ...
Hello! I'm looking to add the Atlassian ID to their respective JSM Asset object attribute associated with the User objects. We have created an automation rule that mirrors the one outlined here:&nbs...
Hello, We have premium, I am a site admin, but I canntot see any "settings" section with "atlassian intelligence" available. I would like to use it to help me write an automation rule.
I am trying to return a list of all comments added to each issue in a project but I'm not seeing any option to get this. I was able to add a column to show the comments attached to each action item i...
We have an issue with multiple linked and child issues, and we want to prevent users from adding more child or linked issues. Is there a way to achieve this goal using automation, for exampl...
OIá Pessoal. Senti falta de ter um semáforo que indique, na lista ou quadro, quando uma tarefa foi atualizada por qualquer um dos responsáveis. No app aparece uma tag na tarefa, mas na web não...
i need to give a user permission to raise Atlassian support tickets. Does anyone know the procedure ? i can't find anything in the community posts. - thanks
I have a customfield object and I want to get the value of an attribute of that field. For instance I have the custom field "customfield_10010" with attribute "requestType". With the field parameter...
We have a requirement to transition the Parent Issue (Epic) to the next status "Ready" once all the child tickets (Task) are transitioned to "Done". I have set-up the automation following th...
Trying to set up an automation that will send out an email when all children issues are marked done on a task but it has not been moved to the done column on kanban. I have attached photos to show wh...
I have created a custom subtask, I have added to the appropriate scheme, sub tasks are enabled however when I click create subtask from the timeline screen only the default subtask icon shows, what a...
Hello community, I want to calculate a RICE score for which the formula is (R*I*C)/E. The challenge is that Each R,I,C,E has a value in words on front end. I.e. These are picklist fields whe...
Hi Folk, My colleague just changed an issue type from Test to Task and my Zephyr test cases are got lost. Is there a way to undo/revert this action and get the test cases back? Thank you in adv...
Currently we have an issue layout configured in Jira but some users can see it differently. The goal is to have a consistent view and also put a description field in the top of the layout. Screensh...
I want to be able to do a JQL filtering and then copy the issues it came back with in a easy format straight into slack. so that all issues end up in a bullet point format with a link to open the iss...
Hi, I am using Jira Service Management, in particular the Support ticket system. I want to add an automation where, every time an issue is created, depending on the Request Type of that issue, syst...
In our data center environment, we have several projects in Jira that are used by a variety of departments. We also have Jira's Service management suite tied to one of these projects (called SDP) and...
It seems that when creating issues and posting via the JIRA integration to Slack, a priority field that I do not have enabled for this issue type is assigned. This priority field would also show in t...
I´m extracting historical information about issues via Rest API. All the assignee (or any user, author, reporter, etc) information is anonymized after the extraction. I´d like to know if Jira...
Hola necesito ayuda con algo. 1 - ¿Cómo hago una transición de un ticket llamado Orden de compra en Jira Work Management para generar automáticamente un ticket llamado Factura que tendrá campos perso...
Hola necesito ayuda con algo. 1 - ¿Cómo hago una transición de un ticket llamado Orden de compra en Jira Work Management para generar automáticamente un ticket llamado Factura que tendrá campos perso...
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