how to restrict parent ticket in status (resolved ) when linked issues/children is not resolved

[RAMCEL MAGNAYE]

how to restrict parent ticket in status (resolved ) when linked issues is not resolved

[Thorsten Letschert _Decadis AG_ · Accepted solution]

Hey @RAMCEL MAGNAYE

When working with the old workflow editor, look for the 'Sub-Task Blocking Condition'. When using the new workflow editor, look for the 'Restrict based on the status of subtasks' rule. 

Regards,
Thorsten

[Brant Schroeder · Accepted solution]

@RAMCEL MAGNAYE You can use conditions to prevent the issue from transitioning.  Here is helpful documentation on it.  https://support.atlassian.com/jira/kb/how-to-prevent-issues-from-being-closed-while-the-sub-tasks-are-still-open-in-jira/ 

[Maciej Dudziak _Forgappify_]

Hi @RAMCEL MAGNAYE 

It depends on the type of issue link you're working with.

For simple relations like parent-subtask, there’s a built-in condition called "Restrict based on the status of subtasks". This works well out of the box, but it hides the status and doesn’t allow you to show any custom warning messages to guide users.

Another option is to use Automation rules, but keep in mind that automation cannot prevent transitions—it can only move the issue back to a previous status if conditions aren’t met, which can feel indirect.

To address these limitations, we developed the Linked Issues Validator, available as part of the Workflow Building Blocks for Jira app. With it, you can:

• Choose between sub-tasks, parent issues, epic children, or any linked issues.

• Filter related issues by link type and issue type.

• Define criteria based on status category or specific statuses.

• Display custom messages to guide users on what needs to be done before transitioning.

Since it works as a validator, it prevents the transition if conditions aren’t met and clearly informs the user why.

I hope it will help.

Cheers