Community resources
Community resources
Jira
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i have two projects Support desk and dev project. Once the support team creates a ticket in support desk and move the status to Escalated to Tech, a new ticket is getting created in dev project, tha...
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Hello, We have a status called "Released". In our workflow, there are no transitions out of there which is good. However, when I click on an issue, it is possible anyway to transition it from Rele...
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Hi Community, How we can show/ hide Message Type custom field on Issue View screen based on Workflow Status and User Groups using Scriptrunner Cloud Behavior? Please provide a sample code as it wou...
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When writing a long comment, the editor box is now set to position:sticky , which keeps it fixed on screen. This prevents scrolling down to see previous comments while drafting. This is especially ...
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Hi I hope you can help me. I have my own Jira and we have within the business a Teams one. I am trying to use a template from my own site but it looks completely different on the busine...
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I would like to add external user to the existing issue so he can update created subtasks.
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Body: Hello Community, I’m an admin working on setting up a company management project in Jira Software Cloud. We need to establish the following issue hierarchy for our workflow: Level 1: Epic ...
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Hi All, I'm Paras Hinduja, a passport expert provide passport service in Geneva, Switzerland , Europe . Can anyone share tips on how to create a custom workflow in a Jira project? Thanks...
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Desde hace días, colaboradores de mi organización no han podido utilizar la herramienta Automated Log Work, ya que al querer iniciarla con alguna actividad se queda trabada dicha herramienta, lo he r...
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The "Known Limitations" in https://support.atlassian.com/rovo/docs/getting-started-with-the-atlassian-remote-mcp-server/ says: Custom Jira fields may not be recognized or returned without expl...
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Our work JIRA got migrated from JIRA server to JIRA cloud where our Test cases got moved to Zephyr Scale. Earlier we used 'Two dimensional' Gadgets to creating dashboards but now post the mi...
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I need to create a multiline text field in Jira Software that does not use the Wiki Style renderer. However, when I attempt to follow the typical guidance for turning off the renderer (navigating to ...
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I'm working on a marketplace app that creates a custom field during installation. After some painful troubleshooting, I've come to realize that, unless a Company Managed Project is present, the API c...
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Our Jira board was set up by a guy who no longer works here. He set up the boards so that 9 different people are all set as watchers by default to every ticket that is opened. Over half of these watc...
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Hi! I am working on a change in a automation, and I would like some advise on how to create a child work item in another project before I start testing. Following up @Bill Sheboy ques...
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How can i create an automation rule that will alert me via email or teams notification when a 3 points story sits in an in progress status for more than 3 days? A supporting screenshot of th...
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Hi everyone!!! Since the new Jira Cloud interface was rolled out, we noticed an important change regarding inactive/suspended users. In the previous UI, if a work item was assigned to an inactive u...
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I wish to create a new "Work type" called "Feature". I want to insert "Feature" into the "Work type" hierarchy between "Epic" and "User Story". My project is a Team-managed project.
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I am trying to integrate ServiceNow and Jira. I need to know the table name for bugs/defects/ issues and tasks and subtasks in Jira. Kindly let me know the table names and also point me to U...
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In my workflow, I have a condition that checks the value of a field. If the value is equal to a certain option, an attachment is required, else no attachment is required. The workflow is not working ...
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Hello, "We couldn't update sprint value" error when I try change the Sprint Field in a jira ticket. I can change every other field except the sprint. What settings do I need to c...
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Hi, Using JIRA automation, I want to automatically set the Epic Status field to Done when the Epic's workflow status is transitioned to CLOSED. I found a solution on Atlassian Support...
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As a Jira administrator, I want to implement an automation in my project that clears certain fields when a work item is created when a linked work item with 'Clones' relationship is present. The auto...
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I am creating an automation called Teste_Calculo and it is configured as follows: Changing the Sprint fields, I create the variable varSomaEstimativa : lookupIssues.timeoriginalestimate.sum ...
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Starting sometime last week, Jira began requiring multiple mouse clicks in order to open cards on our Kanban board. I believe this is also true of smart links and other types of links, but n...
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