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I cannot attach any file to Jira

Liron Stroh
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July 9, 2026

When I try to upload any file to Jira, I get the error:

We couldn't save your attachment
Reload the work item then try adding it again.

 

I tried with different files types, but I get the same result. It is not only on one Jira, but I tried on different ticket.
I tried with several browsers, but I get the same issue.

 

Do you have any ideas?

1 answer

1 vote
Arkadiusz Wroblewski
Community Champion
July 9, 2026

Hello @Liron Stroh 

[JRACLOUD-97742] Intermittent “We couldn’t save your attachment / comment” errors when adding attachments to comments in Jira Cloud - Create and track feature requests for Atlassian products.

Atlassian Lately deployed fix. Did another users experiencing this issue ?

Also did your Admin checked if you have Create attachment Permission ?

 

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