Community resources
Community resources
Jira
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Hello! Newbie here! I would like to create an automation rule that will calculate the due date of different issues (we should therefore have multiple different due dates) based on a due date initial...
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I am trying to set up an Out of Office Reassigner, and i would like to figure out how to turn on a specific automation if an Agent moves an "out of office ticket" into the status "out of office" R...
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Hi together, maybe you can help me. Is there any option to automate the goals metric based on linked work items status? atm I didn’t finde any thing maybe someone has an idea? best and thanks ...
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I have a CSV file with multiple devices and want to check their statuses. How can I view the status of multiple assets in bulk from a CSV file?
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Hello Everyone, We are currently testing AI and ROVO on our sandbox. We are testing many use cases :) However, we have security requirements that we need to comply with. Here the following ...
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We have a bug tracking software project where access cannot be set to ‘private’ in the usual sense. We tried to use permissions (changing the default permission scheme) to ensure that only users in ...
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Is there a best practice for determining who should be granted write access in Plan view? I manage a team of 75 designers, many of whom have joined in the past 12 months and are still acclimating to ...
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I am using the editor-core composable editor component in my Forge app and want to support media insertion in the editor. I’ve read the documentation closely but couldn’t find any working examples. ...
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I was previously using the User Report under Team Reports to retrieve individual worklog hours. However, since some JIRA APIs have been updated, I'm now encountering an error stating: "The requested...
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I'm trying to bulk resolve a long list of tickets but I keep getting this error: We’re unable to transition to this status This status has a required transition screen. To transition work items to...
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i am using the /action items quite a lot in the description. How can i search for unchecked action items followed by some string? e.g. my Ticket looks like below and i am looking for all tickets, wh...
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NB If my conversation with CoPilot is to believed, it is highly restrictive. My current project has several releases which, as fairly standard, has sub releases. Again, the format is fairly standar...
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Hello, I have estimated incorrect time in a project and now Jira wont forget the estimation, so if I try to change it Jira still does not forgetting it. How can I solve this? Attached a pictur...
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Does anyone know how I can disable those emails from appearing in our JIRA software projects?
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Hi Atlassian Community, We recently upgraded our Jira Data Center instance from version 10.4. x to 10.5.x, and we are now facing issues with rendering velocity templates in our custom plugin (ARNR P...
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I have linked a project in Jira Service Management (named DT) to another in Jira Software (named RBR). Tickets are created in RBR upon a certain transition of DT tickets. Comments and attachments ar...
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Hi, We're trying to migrate to the new JQL Search endpoint(rest/api/3/search). Using pagination, first few hits are successful but later the API is failing with error, even when we are using the&nbs...
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I've noticed that recently created Epics do not have the same option to change the Epic Colour ie the coloured box next to the title does not appear. Is there any reason why this might be happening?...
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I am almost embarressed to ask this question, as it was so simple in the old 'view'. The company in which I am working has forced the "New work transition experience" on us, and we can no longer cho...
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I see two ways to create a work type: one from work type dropdown in a work item (Add Custom Work Type), and another using Jira Admin to configure work types (Work Items, Add work type). A "Custom w...
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I have numerical fields and a checkbox (Boolean?) field. I'm trying to make a custom expression field that will write a number if the checkbox is clicked, else do a formula with the numerica...
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In Jira , I use Story Point Estimate for some other purpose. I’d like to see the sum of story point estimates for a group of issues without actually changing or touching the individual "Story Point" ...
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i have two projects Support desk and dev project. Once the support team creates a ticket in support desk and move the status to Escalated to Tech, a new ticket is getting created in dev project, tha...
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Hello, We have a status called "Released". In our workflow, there are no transitions out of there which is good. However, when I click on an issue, it is possible anyway to transition it from Rele...
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Hi Community, How we can show/ hide Message Type custom field on Issue View screen based on Workflow Status and User Groups using Scriptrunner Cloud Behavior? Please provide a sample code as it wou...
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