Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to delete an older organization.

Hart Hoppe
July 9, 2026

We've followed all the steps in the provided documentation and all subscriptions (they were all trials, never paid) have been closed well past the required grace period.  This was confirmed in support ticket CA-4116509. However, the option to delete the organization remains disabled. This was a test org we no longer want active. We have a separate paid org for production.

1 answer

0 votes
Arkadiusz Wroblewski
Community Champion
July 9, 2026

Hello @Hart Hoppe 

In my opinion, this should still be handled by Atlassian Support, because you will likely need their help to investigate and resolve it properly.

Please Cooperate with Support on existing Ticket or open new one.

Best,

Arek🤠

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events