As JIRA user, i want to filter for issues where I'm assigned to a acc, in order to create an overview of my open acc in issues in which I'm not the issue assignee.
Hi Community, I’m using Jira Software DC and I’d like to create a report (or dashboard gadget) that shows the total logged hours per assignee within a sprint. Specifically, I need to: Group...
This component may be incompatible error is getting as below and as per the workflow Status -Completed and Done is defined already
Hello Community, I need to delet a user with all of his data and send him new credentials because he lost his recoverey key and can´t login with 2factor auth, because he has not enabled it. ...
Hi there, My team owns a number of features and initiatives. Currently, all work items for all these features and initiatives live in a single backlog, which is managed by the team. The backlo...
Dear team, When a Jira work-items get created, we get a username in the summary. Using expressions, I was able to get the username out of it and was able to put the name on a text type customfield....
My Jira Subscription was deactivated due to inactivity. Is there anyway to reactivate it and to recover my data?
New to Atlassian and evaluating Jira and was planning to adopt the Premium Teams collection. I am starting just with Jira and want to use Goals, but I am finding Jira one of the flakiest bits of (ent...
I am using Cloud Rest API for personal tools (personal Jira client to speedup daily tasks at work). I found responses extremely verbose for some fields. Especially status and parent. By default, the...
I am trying to use Data Transfer from one cloud site to another and every time I run the Data Transfer it says Success and that 12251 tickets were migrated. However when I go to my site, I see the pr...
Hello Atlassian Support Team, I cannot add or manage standard Jira components in my project. The "Components" section is missing in Project settings, and only Compass components are available. I n...
I couldn't find these fields in the work item view configurator and I'm wondering if it's possible to move the Confluence content above Child work items so it's closer to the Description fi...
Hi, I found that the Automation trigger for ticket creation does not work when the ticket was created via Incoming webhook, so I cannot apply a web request for this event. I tried to send a web req...
Hi everyone, I’m managing a multilingual WordPress-based project and looking for a workflow to organize translation updates and content versioning efficiently using Atlassian tools like Jira or Conf...
I'm collaborating with one of our ServiceNow engineers to switch our ServiceNow/Jira integration from basic authentication to an OAuth 2.0 Atlassian Service Account credential. I've read all the do...
I know we change the description on the Client Portal, but once a ticket is opened in support the labels of the fields remains the same as the DB name. Will we ever be able to customize this la...
I have a rule that changes the transition of the Status to "Ready for Production" when the work item is Status is transitioned to "in Staging. How do I add this to the rule, copy the sprint val...
When trying to log in, we're getting a page that says: Site Maintenance Your Atlassian Cloud site is unavailable due to scheduled maintenance. Please refer to our page describing Maintenance Wi...
Hello, We recently upgrade to Jira version 10.3.10. Every month, I audit the system using the Audit Log to see if there have been any login failures. After the upgrade there have b...
I am not able to see projects under site. I think it is linked to confluence. I do not want to use confluence but I think I mistakenly chose it so I am not sure how to unlink it. I am pretty noob at ...
Hello, I'm currently migrating from a DC installation to a cloud installation for JIRA, we're using scriptrunner and I had to do the initial JQL keyword sync described here: https://docs.adapta...
Jira Cloud, Company Managed Project. I am a project admin, site admin and org admin. I created a recurring automation in Jira to clone a work item every week. But I have a few of thes...
Hi there, We weren't able to submit a 1:1 support case. It looks like none of us can login to Jira anymore — we get an infinite loop. Happening for all accounts. Tried incognito too. T...
Need to delete 3 organization
We have the status Ready and Todo. The Issue is that on the Board where the Active Sprint tab or the Backlog incl. existing sprints tab stories are hidden when they are is status ready. Changing them...
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