Send message to Amazon SQS in Automation Failed - "User consent is required for this step."

[Bernard Chan]

Hi there, "Send message to Amazon SQS" has been using for our space half a year,
but suddenly gets failed since 2 days ago.

And there is such a message shown:
"User consent is required for this step."

I've tried to send new message to SQS by postman successfully, and even I've asked Revo but no solutions found.

Are there any extra works need on Atlassian or AWS to grant for JIRA automation?

Could anyone help me solve that? Thanks!

[Arkadiusz Wroblewski]

Hello @Bernard Chan 

In my opinion, when something suddenly stops working, there are usually two likely possibilities.

Either a new consent is needed because the authorization has expired, or there is a backend issue that requires Atlassian Support to investigate it from their side.

Best,

Arek🤠