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Community resources
Jira
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What's the cost of the standard plan please, so we are able to allocate a further organisational adm
Hi, we currently have a free account, but wish to give permissions to another member of the team to be able to update our workflow etc, e.g. wishing to grant them organisation admin rights. We ...
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For example, after a project meeting, there will be many open points that will be attributed to different persons of the project. Can we manage these open points with Jira ?
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Hello, I just tried creating JIRA goals, and I struggle to find an efficient way to link multiple work items from one epic to the goal. The Goals UI allows me to add work items one by one, wh...
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Our customers began facing issue while syncing data from Jira cloud instances HTTP 410 Gone. Error messages: The requested API has been removed. Please use the newer, enhanced search-based A...
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I have a dashboard with a "Jira Custom Chart" gadget. The gadget is a pie chart and I, the dashboard owner, can click on the various parts or numbers of the pie chart and a new window opens fo...
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I do not have a custom department field, however I do notice the department mentioned below the org chart in the user profile when I search the name of the person under Teams.
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Hi there! I am having a lot of trouble getting the following filter to work. Context: I am making an API call that returns a list of messages. I want to filter only the items on the followi...
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Hi Team, We’ve noticed an issue with our Jira/Confluence accounts. The full name of a user is incorrectly set to one of our engineer’s names across multiple Atlassian accounts. Since we have 3–4 Atl...
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Hello, I’m a uni student and I want to start a graduate project focused on using AI for software testing, I wanted to check if this approach is applicable or supported within Jira. So if there’s an...
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I have the following error in install big picture plugin and I cant view app config detail my jira version is 9.12 and big picture version 8.53 after check log in jira i see this error ...
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Hello! Can anyone explain why, when I tried to use the following construction {{#lookupIssues}} {{#issuelinks}} {{#outwardIssue}} {{#if(equals(status.name, “Done”))}} {{key}} {{/}} {{/}} {{/...
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Dear Community, in a JIRA (Team Managed) Project the member´s can´t see all Epics. Here is my example. The project admins can see the epic with the Key-No 3. Members can´t see the Epic. Newly creat...
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In our Jira Cloud instance, we often use the Clone option to duplicate issues. However, some custom fields (for example: AI Coding Agent and AI Actual Effort) are being copied over during cloning, wh...
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Hi team, Hope you're having a good day! I need your expertise with a setup issue. I have two team-managed Jira projects, each linked to a different Google Form. Both are set up with an automation r...
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Hey, We’ve been using Jira Product Discovery to manage our product backlog, and it’s been great for prioritization. One thing I’m curious about is whether anyone here has found a good way to connect...
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Los usuario de JIRA al crear su cuenta o querer acceder despues de mucho tiempo sin fijarse le dan clic en Actinver verificacion de 2 pasos, donde la siguiente pantalla es ingresar un código que nunc...
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I created a Jira story on one Kanban board. I want to move it to a different board. I don't see a written option in any window or menu to do this. I tried dragging the story from the current bo...
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I created a Jira story on one Kanban board. I want to move it to a different board. I don't see a written option in any window or menu to do this. I tried dragging the story card from the curre...
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JMWE event-based action: when a parent ticket is updated, copy the value to the conditional sub-task
Hi Team, I have a parent ticket titled "Task," which will automatically generate three sub-tasks through some automation. The first sub-task comes with a default summary that includes the wording ...
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I have a user story work item that is not displaying on my Kanban board. I have checked the filter query from 'all work items' and the user story is displaying. However, I cannot see on the Kanban bo...
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I got the custom agent to read a confluence page, analyze it and suggest Epics based on its content. The agent is now able to create a description, a summary, a value proposition, etc. When I ...
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I'm very new to Json. I'm creating an automation and would like it to copy data from fields in one project to different fields in a different project. My automation works fine, except I'm getti...
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I'm an avid user of Jira Software. A few years ago, Task was able to be connected to a Story. When did this change?
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Hello! Newbie here! I would like to create an automation rule that will calculate the due date of different issues (we should therefore have multiple different due dates) based on a due date initial...
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I am trying to set up an Out of Office Reassigner, and i would like to figure out how to turn on a specific automation if an Agent moves an "out of office ticket" into the status "out of office" R...
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