Community resources
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Community resources
Jira
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Hi Community, I have custom field(text type) called serial number for my existing issues but every time i need to link newly created issue to it which is having same serial number manu...
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I would like to set up an automation where: 1) The system recognizes the reporter and auto sets the tickets to Status=Done based on the reporter email address. 2) I then would like the system t...
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Good morning, Atlassian team, I'm experiencing an issue where, when my team changes the status of a ticket, the system defaults to "Add internal note" instead of "Reply to customer." This behavior i...
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When looking at the table of children of a Jira work item, there is a horizontal scroll bar at the bottom in the event that you need to view additional columns. However, there is no scroll bar at the...
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Planning to take ACP-120, can someone help me how to prepare and how long it takes. Is it worth taking it?
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I created a few similiar task in a projet that could've been just one. Instead of requesting to delete them, can I just combine them all into one task/list item?
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I am currently using Direct HTML to prefill a ticket to use for intake purposes. One way I found to notify member on my team that the ticket has been created is through mentions. Is there an easier w...
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I can use WorkflowManager to drill down to get post functions and validators. However, the last thing I can see is something like this FIELD_SCRIPT_FILE_OR_SCRIPT = YCFgeyJzY3JpcHQiOm51bG.... ...
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Hello, I’m experiencing issues with my Jira Service Management project. When I try to access the project, I get an error message saying that something went wrong, and the information does not load p...
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I tried with steps explained in the below article but I could not find 'login As User' on the user records of JIRA and in USer directory. I'm a org admin. https://support.atlassian.com/user-manage...
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Since upgrading to Jira Data Center version 10, the mail server names and hostnames are no longer displayed under: Administration → System → Incoming Mail Instead of the actual val...
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We see an announcement about Work type field https://community.atlassian.com/forums/Jira-articles/It-s-here-Work-is-the-new-collective-term-for-all-items-you/ba-p/2954892 stating that there will...
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compare committed versus completed issues
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Hi there, The product owner of the team I'm in has an issue with sharing the active sprint in Jira during conferences: If she clicks on a ticket in the active sprint view and its detail view is o...
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Hi I have multiple projects and boards. Some of the tickets from various projects are depedent. How can we link these? Like we can link tickets as blocker and links to in same board but how ca...
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I cannot add the RelatedWork items to the version, release This is the error message in the response: Failed to submit link to DD. Remote link rejected This is the image: <sorry I hav...
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...ave assumed that this would also be disabled but apparently not. I can disable this field by adding to the properties jira.permission.edit.denied=true but this isn't preferred as it generates some u...
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Hello, I am trying to figure out the workflow diagram through the v2 Data Center Rest API so I will be able to transition issues correctly. I know there is a transitions API per issue, but I have a u...
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Hello, We are looking to create simple, customizable forms in Jira Software (Data Center). Specifically, we’re interested in using dynamic forms in tasks and mapping fields after submission. Is the...
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Hello, I am trying to create an automation rule to do some stuff over an epic, the issue comes that whenever the scheduled time arrives or I run it manually, nothing happens. No errors, no l...
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When I try to change the assignees of a task, the menu opens behind the columns. Is there a fix ? This is a UI issue, I’m not sure if it’s specific to me but it’s preventing me from quickly chan...
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This issue is intermittent. I have the active sprint as my default page. As product owner I often switch to the backlog to add, amend or reschedule tasks, however clicking on the backlog button...
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In project that used IssueCollector, if i add a context to Description field, the text is duplicated in the issue collector view (One as Text is editable , The other as wiki render is not edita...
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Hi, I have 2 projects - XTWIN and XDVCS and I have been using these projects since 6 months or more. In the latest new sprint however, I am facing an issue with the naming. When I click...
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