Hello, More than twice a day, Jira tickets become unclickable and I would have to do a hard refresh to open the ticket to see the details. It's really annoying since the work flow gets interfered an...
Hello, I am unable to access my Atlassian account because I no longer have access to the security key that was previously configured for two-step verification. I still know my password and I have a...
In jira, we have different status of Tickets, Open, Hold, Pending Response, Pending Testing etc. I am having trouble finding a way to accurately tracking how long my team is taking actual...
I'd like the up/down navigation arrows restored in the issue detail view These arrows allowed the user to move to the next or previous issue without going back to the board. The removal has slo...
Hi, Is it possible to setup Claude Agent for Jira app with Claude API provided by Claude Platform on AWS? In contrast with regular API, for AWS I need to set Anthropic base URL and pass a wo...
In Team Managed JIRA Cloud project, there is a "Move" function that can move a task (with no subtasks) to be a subtask of another task. The questions are: 1. Is this function available to regular us...
Hello Team, I've been away from Atlassian administration for a little while and it seems I missed a memo in the past year or so... It looks like I can no longer have users with collaborator access t...
Hi everyone, I'm trying to use the CSV import feature on Jira Cloud Standard (trial) to bulk-create Epics, but I keep getting the following error: "We couldn't import data. Contact our support team...
When I try to search assets and look for historical data on who an asset belonged to and what JSM tickets were assigned to that item, I am not see this info. Is this a feature of the Asset sect...
This seems to have happened rather recently, the option to create a Crucible code review for multiple commits is no longer available?
I am trying to understand how to Authorize the LucidSpark connector in Jira Cloud. The information on the the Lucid support site indicates that in order to authorize the connection in Jira Cloud you ...
If you use Advanced Roadmaps / Plans and work with sprints, there's a feature request worth your vote right now: 👉 JRACLOUD-98061 – Add dedicated Sprints row to Plans timeline The ask is simple: b...
https://cowrks.atlassian.net/jira/software/projects/UDE/boards/12/backlog
I'm trying to trigger an automation when a comment is added to a work item/Jira issue, but the rule never fires. What I've tested so far: Field value changed trigger with fields Comments and Commen...
Hi, starting from July, only the Developments tab should be used in project boards instead of Deployments. All functionalities should already be there, however we were using the timeline in Deploymen...
Hello Support Team, I am unable to log into my account after the company email domain migration. My previous email address was: .co It was migrated to: .com Since the migration, I have been una...
Hello everyone! We have set up an automation rule to handle "backport" issues (cloning an existing work item/issue to a past version). This rule uses a manual trigger with checkboxes so users can se...
Jira Cloud Adoption: Simplicity is the Missing Superpower As organizations migrate from Jira Data Center to Cloud, most users are excited about AI, Rovo, Automation, and the innovations Atlass...
Hi I am not able to open the JIRA dashboard and i tried to reach to TELUS SPOC and they did troubleshoot but it is not rectified. Team member is trying to log in but is getting stuck on a page with ...
In my JIRA web UI I do not see the board option as previously after the update. So I do not see my old Kanban board I have created either? Is there a way atleas to search for it before I go and start...
Hi, I am encountering an issue while deploying my Forge app to the development environment. When I run: forge deploy I receive the following error: Deploying your app to the development envir...
I cannot acces to https://micron.atlassian.net/jira.
Hi, we wanted to have an overview of the month wise issue count based on the "Start Date" in the tasks. Basically, a bar chart or simply Month & Count in a table view side-by-side. Is this possi...
Hello Team, We need to build the below report. Track average service duration by provider and measure % of calibrations completed on or before due date. Currently we have 3 Fields in the jira tick...
I would like customers to be able to select an existing issue from a dropdown list and link it to a new request when they raise a ticket through the portal. Is this functionality supported in the Jir...
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