Community resources
Community resources
- Community
- Products
- Jira Service Management
- Questions
Jira Service Management
-
Hi Support Team, We’ve encountered an issue in our Jira Service Desk configuration. At some point, an incorrect workflow was assigned to one of our ticket types – Account removal. Unfortunately...
-
I have a client you had youth, then applied for rent. Is there a way to attach it to the same application?
-
Hello all. I'm integrating JIRA to my companies web apps, and have encountered an issue regarding Creating an Issue. I had created a test project in order to play around with Creating issue...
-
Hi, In our JIRA environment, we have users configured in the same way, but some of them have the "Your boards" option and others don't. We work using "Team-managed" projects. I can't find a ...
-
i need a list of where i am the approver. where do i get this list?
-
How can I get user email other than logged in user...
-
When exporting records to Excel, some fields appear as null. What could be causing this, and how can I resolve it? Record I want to export. I chose this export option because it provide...
-
When exporting records to Excel, some fields appear as null. What could be causing this, and how can I resolve it? Record I want to export. I chose this export option because it provide...
-
Unable to access the JIRA PORTAL - Ticketing Boards, getting errors, is this a global issue
-
Dear Team, We have faced issue while opening jira 503 error encountered please help us to resolve. Thanks & Regards
-
Hi, I am using Jira Structure for leadership real-time reporting. We are using JSM as a pipeline moving tickets through a pipeline of work, ie stage 1 to stage 4. Each stage as a number ...
-
For some projects in the JSM portal, not all issue types are loading in the dropdown menu. Currently, only Close and Back to Work in Progress are showing. However, I want all four statuses to be ava...
-
Initially I had access to the Jira Service Management portal to submit requests, however now I do not have access and get the /forbidden and error message "... doesn't have access to the help ce...
-
Question: For those of you running onboarding/off-boarding requests through JSM, do you use the Task and Sub-task work types, or have you created custom ones for onboarding and off-boarding? Backgr...
-
Hi, i am trying to solve something "simple", but i am struggeling. I have a service request created for an affected Service X. That Service has "Service Responders" as Team A and Team B. Those are s...
-
We need to get change the log in message for our project, but the Log In Message option is not showing even though I'm an admin on this project. Any ideas?
-
For a client who needs to register for a project, when I send the invitation (even multiple times) it responds "Subscription to invitations via email cancelled"
-
Hello everyone — I’m exploring ways to use Jira, Confluence, and roadmaps to keep planning structured but also leave room for creative ideas. For example, feature planning often needs strict dates an...
-
Is there a way to unmask the customer email, so the agent/admin role can see the email address of the requestor? without using automation? Currently my portal is public security
-
Our org currently has Jira, Confluence, and JSM. We are actively pursuing use of AI in the environment. We want to launch a HR portal to handle leaves of absence, and want to have it HIPAA-compliant....
-
Can JIRA access levels for Slack integration be further restricted than what is shown here? Will there be a way to more granularly control the various access settings? Thanks! h...
-
Hi everyone. I'm working on some updates to our Jira Service Managment desk and need some help clarifying a few points. For background on my current setup: I have several different aliases that al...
-
Hi, if you don't have regular projects in Jira, but rather larger tasks, such as modernizing a network, how do you handle that? I've seen that you can have multiple projects in Jira, and you can cr...
-
I'm building an automation and need to be able to automatically download and send the attached form when a task is created. Is this possible? If so, how?
-
Hello, Recently all our JIRA Forms lost their attached file. Do you know how to fix this? The file is now displayed like this: Thank you for your help
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 21 | |
| 9 | |
| 8 | |
| 7 | |
| 7 | |
| 5 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| yesterday | ||
| yesterday | ||
| yesterday | ||
| Thursday |