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How can I get my issue resolved with my ATM.com account?

Keisha Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 4, 2026

Ticket# CS-267210- have been waiting for a response since June

Ticket# CS-284672- no one responds to the email replies I have sent

Ticket# CS-283325- no response regarding my issue

1 answer

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2 votes
Arkadiusz Wroblewski
Community Champion
August 4, 2026

Hello @Keisha Smith 

You've posted your question on the community forum. As community members, we don't manage other instances and can't provide you with an answer regarding when you'll receive a response.

Only ATM.com can answer that, so you should escalate your question there maybe with other official Channels from them. We are unable to assist you with this matter.

Best,

Arek 🤠 

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