Community resources
Community resources
Jira Service Management
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"Organizations" = "customfield_10002" (Custom label field.) "Org" = "customfield_10179" I am trying to automate: When the label field "Org" is changed, update the corresponding "Organizat...
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We have enough license & I'm administrator of that project still receiving attached error. Thanks & Regards, Jeya
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Hi, is there a way to filter or create the workload report, only for the open tickets. The default report shows all the ticket per user, even the closed, resolved or cancelled ones. Where can I ed...
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Hello all! I have a question as I've seen some replies for how to create a Jira task for Opsgenie alerts, but I'd like to see if there is a way to automatically open a Jira task after I manually ope...
- Question
- opsgenie
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Hello community. Someone knows if it possible in JSM Cloud schedule an automation that make an export csv and send automatically an email with the report like attachment?
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Hello, I wonder if this is possible and how. We have a software project: Product Board and in here, there is a section for Development>Releases I wanted to check if its possible to ...
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Hi I am trying to import new tasks via a csv file. I want to add a link to a user inside the description of the issue. I tried to use the [~username] However no matter what I tried...
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https://community.atlassian.com/t5/Atlassian-Intelligence-Articles/Welcome-to-Atlassian-Intelligence-Features-now-in-beta/ba-p/2494009 If we activate this, does the user view will have any c...
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I have this error when the rule fires --> "Send Email Email sending has been disabled globally due to limits reached in the last 24 hours (if you just signed up, your sending limit will automatic...
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One of our Client company user mentioned that none of their employees are receiving email notifications of the support ticket they have raised on the Jira Portal. Why could this be at a company level...
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Hola! Necesito generar una automatización que se desencadene a partir de completar un campo de contexto en el proyecto "M", esta debe generar un ticket nuevo en el proyecto "C". Esos ticket deb...
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Hi everyone, i need some help. Since a time ago i can not be able to save (create) a bound ticket from another existing one. I create it selecting bound ticket, create bound ticket... and when I g...
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Bom dia Minha organização usa a solicitação de abertura de tickets por email. Em algumas situações , um email de abertura de novo ticket é incluído como observação em um ticket já aberto (em ...
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effectiveness indicates the ability to achieve the set goal, while efficiency assesses the ability to do so by employing the minimum resources ... to measure the effectiveness in tickets resolution,...
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We are developing a new custom plugin, and in that new plugin we need to have the data of custom table what we created in other plugin repository and this plugin is existing. How can we fetch the da...
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Hello dear community, I have the following problem: when I want to add people from our organization to a project under project settings and then people, it often happens that the invited people do n...
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I wanted to use this feature and read that it can only be enabled through Jira Servers, the problem is that I am using Jira Cloud. Is there additional fee enabling this and is't possible for the atla...
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Hi Team, We have JSM Premium subscription. Where can I find "Lookup issues Limit" to run an automation rule.?? Thanks in Advance!! Regards Thulasiraman N.
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Hi Atlassian community! i'm very beginner to jira service management software, and i want to assign a ticket to a group created by me, and each member of this group should receive an email. There is ...
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Hi Atlassian community! i'm very beginner to jira service management software, and i want to assign a ticket to a group created by me, and each member of this group should receive an email. There is ...
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Hello team, i require TAT report and SLA report to understand the resolution time, SLAs met and SLAs breached
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Opsgenie Alerts not creating tickets in Jira service management. How I can achieve this. Please suggest.
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Hello! We'd like to have a company filed for each portal-only customer's issue, but it seems to be a tricky task to do. Currently, portal-only customer's account supports one changeable filed -...
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How could i setup the custom connection using microsoft account? i tried to set the mail server and get the error Your connection was unsuccessful Unfortunately JIRA couldn't connect to the mail se...
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hello, in the JSM tickets how and where do I create the fields at the top?
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| 18 | |
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| yesterday | ||
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| August 26, 2025 3:48 PM PDT | ||
| August 12, 2025 8:27 AM PDT |