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Filter error message

박성민_학해_
Contributor
February 4, 2024

What's the problem?

You have access to JSM products and are registered as a user in the project.

_00_jsm_filter.jpg

1 answer

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Answer accepted
Rebekka Heilmann _viadee_
Community Champion
February 16, 2024

Hi @박성민_학해_ 

does the error occur only when you try to search the Reporter field or any user field? Do you have the Browse Users permission?

Is the Advanced Search (JQL) working as expected?

Can you add the Reporter field to the "normal" Jira search (not in the Queue view but the general issue search)?

박성민_학해_
Contributor
February 20, 2024

Solved.
The group did not have permission to view users.
thank you :)

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