Filter error message

[박성민_학해_]

What's the problem?

You have access to JSM products and are registered as a user in the project.

[Rebekka Heilmann (viadee) · Accepted solution]

Hi @박성민_학해_ 

does the error occur only when you try to search the Reporter field or any user field? Do you have the Browse Users permission?

Is the Advanced Search (JQL) working as expected?

Can you add the Reporter field to the "normal" Jira search (not in the Queue view but the general issue search)?

[박성민_학해_]

Solved.
The group did not have permission to view users.
thank you :)