Community resources
Community resources
Community resources
Jira Service Management
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So Needed one to one remote support nahidzabbix@gmail.com whatsapp: +8801689689128
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Hello, In the default "Participant Added" email notification, only the added participant receives an email that they have been added to a ticket. [Screenshot 1]. The problem with this is that ...
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It is possibile to show in the graph or tree to show also the Key value (id of the object)? We visualize only the name. The idea is to see the name and below the key also. Thanks
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I'm not able to grasp the permissions questions for ACP-620. How does JSM choose the hierarchy or who gets tickets according to components?
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While creating a ticket in Jira service management, getting below error message, "Customer request type field is not attached to screen. Please contact your Jira administrators."
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Hi all, we have some choice fields that you can pick out of to choose on creation which looks to be led by assets. Once created it then calculates a separate field via automation. Issue is that only...
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When we create an issue with images or other attachments in it, it will automatically create a comment with all the attachments and images in it. Also when an issue is created through an ema...
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I've downloaded the Jira mobile app but I'm unable to access my dashboard. I keep getting asked to create a site name.
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Is it possible to automatically add a specific custom field to all request types (Issue View)? I've already added the custom field "Asset" to screens, but unfortunately, it did not show on the ticket...
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I am trying to create alert for user type but I am getting below error. { "code": 40301, "message": "To perform this action, use a...
- Question
- opsgenie
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Hello. We use Opsgenie to catch all alerts from many integration types where I see I can create outgoing automation rules but I do not see such option for Email integration. We are receiving manua...
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Hi there, Even though we updated the payment, our account is still suspended. Please Help ASAP Ticket for renewal payment: CA-2782107 Ticket for Reactivate Subscriptio...
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...ollowing results: Other Information Contains Winline: true Other Information Contains Git: false Issue Description is not empty: true Is Value of "Issue Description is not empty" same as "Other I...
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Hi there, I want to enable normal JIRA users having access to their own mapped devices - without granting them access to the object scheme. Goal: To switch status of the current user mapped...
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Hi there, is there any way to import several CSV files to 1 object type? I cant configure the csv-import successfully. I have 3 external source systems from where i create csv exports. And now I w...
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Hi everyone, I'm trying to create a form to use in a ServiceDesk project and wonder if anyone has a suggestion to solve this example; The form has 2 choices - 'Order new hardware', which triggers...
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Dears, I'm building an integration between AWS and Jira assets using AWS Assets market place app. After completing the configuration and making sure that AWS is reachable, I've been asked to select...
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Dear Community I'm JSM admin with free plan assigning another account as an admin so that the other admin can create issue in custom field. However, the admincan see only personal settings rather th...
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Hi, Is there an app that will allow me to count the number of days since a bug was raised? We have a product which has a lot of bugs and I want to use this as a motivator to increase the du...
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Hello all, We, as a team, are building a Customer Community Forum, which allows internal users to Submit a Tip/Ask a Question (to other customers) and Request a Feature (Customer Driven Features) th...
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Hi There. when executing a test case and i fail a particular step in that test case. i then click on create issue from that failed test step. The create issue screen is displayed to capture bug detai...
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Hi there! Is there any way to have objects versions in Assets? There is a history log of changes made to an object but there is no "revert to previous version" function or even object version ...
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Hi everybody, Is there a plugin, which can allow me to send Microsoft Teams messages not in the Microsoft channel for Jira Automation?
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Dear Jira Community, How I can managed to create 2 fields Category and Subcategory which will be dependent to each other. Example: Category is Network which will be dependent on below ...
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Hello Community, I have make this export file for object such as workflow and other structure object. I used Marketplace for migrate objects from am instance to an other.. but this process is so he...
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