Community resources
Community resources
Community resources
Jira Service Management
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In project while checking the status provisioned tickets are not showing while other status like open,closed..etc showing. we have many tickets having status provisioned.
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Please let us know if it is possible to completely replace support@coronationtechnology.atlassian.net with support@ooe.com.ng for request creation and customer notifications, or if there is an altern...
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Please let us know if it is possible to completely replace support@coronationtechnology.atlassian.net with support@ooe.com.ng for request creation and customer notifications, or if there is an altern...
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I'm in multiple space of JSM. We have lots of automation migrated from old JSM projects. I used to be site admin (this role is no longer available in the new JSM environment) and was able to run and ...
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Hola gente, Tengo un problema con uno de mis sitios, donde el banner no ocupa toda la parte superior de la pantalla.. en mis otros sitios y espacios, la imagen se observa "extendida". Acá he probado...
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Is there a way to program the Jira Service Management widget with required fields such as URL, name, email?
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Hi all, I'm receiving a 403 error below when making a call to Jira Ops using a Jira service account. { "code": 40301, "message": "Accoun...
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I have a query that was handed to me, and I am looking for the query number assigned to it. I need to use it in a confluence page. Thanks
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We are creating a project in Jira Service Management using shared settings through the API. However, when the project is created via the API, default request types are appearing even though they do n...
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My OpsGenie account was temporarily suspended due to license shuffling. After the shuffling, our admin tried to unsuspend my account, but was unsuccessful. We then tried to just delete and ...
- Question
- cloud
- opsgenie
- opsgenie-cloud
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Is there a way to enable a toggle where i can choose either to reply or to reply all in the JSM ticket?
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I’m preparing for the ACP-420 certification and want to practice with questions that match the actual exam difficulty. Are there any platforms that provide mock tests or question sets at the same lev...
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Hi, When I go to add a virtual agent I am prompted for the project name which is fine, I can enter that. However on the next question it asks to choose a default request type and it does not l...
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Is the only way to get the average time to resolution in a dashboard through an app or can this be done with Jira's built-in features? If it can be done with existing built-ins, how can this be done?
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...uestions: Is it true that JSM customers cannot directly create a JSM customer via REST API unless the user already exists as an Atlassian account and must be invited manually? Has anyone i...
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How do I change my payment method from PayPal to a card? It only offers PayPal. This method isn't currently available to us.
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I want to cancel my subscriptions for Jira and Jira Service Management and delete my billing card. I tried to delete my billing card, but it says I cannot because there are active subscriptions. I c...
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We auto-forward / manually forward some emails to our project incoming email address. In the last 12 hours, it seems these incoming emails are not being processed by Jira - new tickets are not being...
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The files from the Kepler fields cannot be downloaded on the applicant portal in Jira Data Center. Permissions for the applicants have already been attempted in the Kepler fields and in the Jira sche...
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Quiero saber si existe la posibilidad de agregar campos que no existen en el apartado de Formulario de solicitud, requiero modificar completamente un formulario/solicitud/incidencia, pero no me alcan...
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Hi everyone, in one of our Jira Service Management Cloud projects we’ve noticed that some issue keys appear to be missing from the sequence. For example, we can see issues like ABC-3295 and ABC-...
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I add team member in Opsgenie team, the member is added only untill the day at 8 PM. After 8:02PM the system removes member I added.
- Question
- cloud
- opsgenie
- opsgenie-cloud
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I create a new project (space), but I don't see any option for me to add this new project to an existing organization which currently has 6 projects in there already. When I went to Jira ...
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Hey Community, I'm having some trouble with creating Asset Objects via Automation, and setting a linked object within a configured attribute. I have two object types in Assets: Groups Components...
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Hi all! I have a Jira Service Management project that has an Approver status prior to being assigned. This is working great - however I need the Approver to also be the Assignee due to some issue tr...
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| Subject | Author | Posted |
|---|---|---|
| February 17, 2025 1:01 AM PST | ||
| February 11, 2025 3:50 PM PST | ||
| February 10, 2025 9:06 AM PST | ||
| February 10, 2025 5:31 AM PST | ||
| February 5, 2025 9:31 AM PST |