Using AI in Jira Service Management? Earn a $25 gift card for writing a review!

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We are looking for users of Rovo or other AI features in Jira Service Management to leave us a review on Gartner Peer Insights about your experience! In order to be eligible you must be using AI in Jira Service Management - applicable features may include:

• Rovo Service, Rovo Ops, or Virtual Service Agents

• AIOps capabilities such as alert grouping, root cause analysis, or AI risk assessment.

• AI Summaries (easily summarize comments and descriptions in an issue)

• Generative AI in the editor (help agents create and improve responses to customers)

• Generative AI for knowledge base articles and post-incident reviews (PIRs)

• AI request types, fields, and automation rule suggestions

• Custom Rovo agents for service and operations use cases.

The review process only takes 10 minutes and all reviews are anonymous. As a thank you for your validated review you'll receive a 🎁 $25 gift card or charitable donation - but hurry, this is a limited time offer subject to terms and conditions. Reviews undergo a multi-step content validation process by Gartner to ensure compliance with their standards. Atlassian has no insight or control of this process, and only validated reviews will receive a gift card. Additional terms and conditions apply.

Please note that you must login or sign up for a free account with Gartner to write a review. Personal emails are not accepted - please use your business email or sign in with LinkedIn.

Need help? Comment below, we are happy to answer your questions. We sincerely appreciate your participation. Click here to start your review!