Community resources
Community resources
Community resources
Jira Service Management
-
Dears, I have many workflows contain many approvals in the same phase How can I search for the requests already approved by certain person ?
-
Hello Everyone, Which smart value can be used in Automation for Jira Email to add recipient? Like we use ${recipient.name} in customer notification. Thanks in advance!
-
Hi Folks, I am facing a problem when trying to work in an incident management setting... Can anyone guide what this is problem? am I missing some setup or something else
-
I have been trying for about a week or so to get our Jira Service desk instance to have a valid SSL certificate and now I'm reaching the end of my tether! I've managed to get Jira to work over HTTPS...
-
Hi, Can some one will help me on change request i can see only Mandatory fields in the form. I can see only mandatory fields in the form for Change request form is visible. Please find the screens...
-
I don't have a button “Change plan“ ((
-
Hello, if anyone know how to export insight objects with my language letters as: "č,ė,į,š,ų,ū" after I exported objects and opened my excel, the special letters that has to be there changed to "?" q...
- Question
- cloud
- export
- insight
- jira-service-management-cloud
-
Dear all After Upgrade to Jira 9.3.0 and Service Management 5.3.0 the Object attributes in issue view seems not to work. If selected any of the values provided, it will show all details in the ...
-
Hi Team, We want to create subtask in Jira Software Project with conditions: There is an existing Task on Jira Software, but we want to create subtask triggered by creating a new Jira...
-
Is it possible to clone customer portal access and to keep the customers of multiple portals in sync? Use Case: We would like to split our customer portal into multiple jira service managem...
-
Hey, I want to add watchers by group, but there is no option. I am trying from smart value but not succeeding, What I am trying is that, retrieving users account id from group to multiuser p...
-
Hi. I want to change status of ticket automaticall by subject or contents of mail. If someone knows, please help me out. Thanks.
-
Hi. I want to customize the name of the ticket in Jira Service Management. Is it possible? If someone knows, please tell me. Thanks.
-
Hi Community! I have the following business requirement: Customer C creates a ticket, the 2nd level wants to send the last comment (which is an open question) to an external Partner X. X receives a...
-
I have noticed it's possible to adjust the look&feel for the whole Customer portal. The colors and styling will then be the same for all projects below the site/organization. However, since we ar...
-
Hi there, I'm trying to set a security level, and I'd like to add "Participants" to Users / Groups / Project Roles. However, I couldn't find "Participants" in the dropdown, how c...
-
Hello Team, We would like to understand about Post Incident Reviews in JSM on when to use them and how to use them and how different it is from Problem module in JSM. We would like to un...
-
Hello, we have connected the Jira Service Management with a Confluence knowledge base. This also works so far, but we have an issue with the display of images in Chrome / Edge. The images are not ...
-
Can I make a ticket by using command of slack?
-
Hello The email notification for issues stop working after years of perfect running can you please check on you end csiromaniahelpdesk.atlassian.net We receive the new request i...
-
I Can't remove demo users (they don't appear in User Management), yet when I am testing my online ticketing system/website, I have a dropdown for "Assignee" which is built into Jira, yet it comes up ...
-
I have explored Opsgenie API Documents. As per the below https://docs.opsgenie.com/docs/service-api https://docs.opsgenie.com/docs/team-api It looks like there is no mechanism to fetch service...
-
지라랑 컨플루언스 사용해보려고 했는데 처음에 회사관리자로 설정이 된거같습니다 계정을 아예 삭제하고 싶은데 관리자라고 삭제가 되지 않습니다 삭제 요청드립니다
-
Hello all, Can Jira Automation rules be used to move a Jira Service Management Ticket from one status to another status when a Jira Software story has its status updated? Example: The end...
-
I'm trying out the OpsGenie platform to receive critical system alarms after-hours by overriding my DND on my Samsung XCover Pro. It works well with the Insistent Notification option except for...
Related collections
Atlassian Community Events
| Subject | Author | Posted |
|---|---|---|
| February 17, 2025 1:01 AM PST | ||
| February 12, 2025 11:38 AM PST | ||
| February 11, 2025 3:50 PM PST | ||
| February 10, 2025 9:06 AM PST | ||
| February 10, 2025 5:31 AM PST |