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Notification

Thiyageswaran K
Thiyageswaran K
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November 8, 2022

notification is not working when we do the opsgenie to servicenow integration 

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Nick Haller
Nick Haller
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 8, 2022

Hi @Thiyageswaran K ,

Are alerts not being created? If yes - try reviewing this Community Article on how to troubleshoot.

 

If alerts are being created, but no alerts are sending notifications to your users, review the alert's activity logs to see what might be causing the issue.

 

If neither of those are of any help, feel free to open a ticket with Opsgenie support here: https://support.atlassian.com/opsgenie/

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