When customers access our portal and want to check their open tickets, they get a pulldown where the default Status says "Open requests." We use different statuses so by default, they see nothing. If they do open the pulldown, they see a list of statuses for every Jira project we have. Is there a way to default the status to the values we want and limit the list of options to just those for the project they're in?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.