Created Jul 13, 2022, Last active today
At Atlassian, we’re committed to Marketplace app trust. That’s why we’re evolving our Marketplace Trust program to better meet your needs and expectations. We want to hear from you! Please take a f...
AI is only as strong as the context it can see—and in most enterprises, that context is spread across tools like Salesforce, ServiceNow, Wrike, Asana, and more. That fragmentation limits how helpful ...
Thank you so much to everyone who joined our October Appy Hours live! This month, we highlighted the winners of each of the 4 categories for Apptoberfest 2025: DevOps, IT Service Management, Strate...
We are truly inspired by the exceptional participation in this year's Apptoberfest! Thank you for making this Apptoberfest such a remarkable success.💙 Your passion for uncove...
Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...
Welcome, Partners - we’re happy you’re here! We want you to have the best experience engaging with our members and Atlassian fans on the Atlassian Community. Be sure to read through our Partner Rules...
Our Community Values Our community thrives on shared values, a desire to learn, and an environment where members feel welcome to share their questions and ideas. By providing clear participation gu...
Hello Partners! Exciting news! In our ongoing commitment to fostering a well-structured community, we will be merging the Marketplace Partner and Solutions Partner ranks into a unified, shiny new...
We love showcasing our partners in the Atlassian Community and beyond. Because of this, we want to help enable partners to show off their organizations and post their own Partner Feature in the Atlas...
Whether you’re handling employee onboarding, access provisioning, or hardware requests, reducing manual effort means faster resolution and a better experience. With the latest support for Forge ...
While Jira is excellent for execution, it lacks native capabilities for forecasting future demand, planning by skills, and comparing upcoming work against real capacity. Without dedicated tooling, mo...
...nderstanding your true Lead Time and ensuring that high-priority requests aren't gathering dust. In this article, we’ll look at how to measure this using native Jira reports and how to get precise, a...
...est Management help teams apply best practices in daily testing work. What Is a Precondition in Software Testing? A precondition describes everything that must be true before a test case can be e...
Preparing Jira for audits and security reviews can be overwhelming - especially when auditors want to see historical changes, deleted work items, or proof of user activity from months (or years) ago....
Burndown charts answer a familiar question: “Are we on track?” But when a team feels busy and delivery still slows down, a more revealing question appears: “Where is the work getting stuck right no...
If you’ve used Jira long enough, you already know this happens. Someone pastes a customer’s phone number into a ticket. A support agent adds an email ID or address for context. A developer drops ...
...urrent State" snapshots but they struggle with "Historical Flow" analysis. For teams that need to optimize velocity, identifying true bottlenecks requires more than just counting tickets. You need a t...
For many product managers and engineering leads, time tracking never feels quite right. The tension usually comes from one core issue: most tools are great at documenting the past, but poor at helpin...
You know that reports in Jira exist. They are sitting right there among other tabs, taunting you. But here is what usually happens: you click the "Reports" tab. You represent greeted by a wall of i...
I have a Tempo plan submitted with the following details: From 19/Jan/26 to 01/Feb/26 (10 working days, no weekend days) Total time: 50 hours (5 hours per day) Resource type: Generic resource W...
We keep seeing teams struggle with process ownership & approvals in Confluence, we’re hosting a live session to show how we solved this using Metadata + Workflows. 🗓️ Date: ...
If you’ve ever led (or inherited) a codebase that “mostly works,” you know the feeling: You don’t need more activity metrics. You need to know where the risk lives. Not “which files changed a lo...
The delivery is not only expensive, but it could be misleading. Teams optimize for speed, velocity, and completion. While the real problem sits quietly in the background. “It’s not personal. It’s s...
Using Xray for test tracking we sometimes include the same Test case in multiple executions. Example a regression test execution for release 4.1 and 4.2 where each release has it's own execution. Ho...
If you find yourself spending most of your days in Confluence, there's a question it's worth asking yourself: Are your Confluence pages working for you, or are you working for them? &nb...
Every release promises transparency, but when updates are deployed across multiple Jira projects, clarity is often the first to go. Teams jump between issues, manually copy updates, and still...
This came up while trying to build basic charts and statistics on a Jira dashboard using a populated custom field. The field itself was fine — it returned correct results in JQL and could be used rel...
I ran into this while trying to answer fairly simple questions across multiple Jira projects: totals, averages, and trends over time. Things like “How many story points did we complete per project?” ...
...roject or gadget level, which makes cross-project reuse difficult. Once you need numeric fields to behave as true measures (aggregated, compared, and reused), the native model starts to feel rigid rather t...
How many times have you stared at a Jira ticket, looked at an 'Impact' score and a 'Probability' score, and had to mentally multiply them to figure out if you should panic? The wait is finally over...
Let’s admit it: we are not very good at estimating. We routinely overestimate and underestimate work, influenced by individual perspectives, experience, and incomplete information. The challenge bec...
When you're managing IT services across multiple platforms, like Jira Service Management and ServiceNow, you need to integrate them to create a seamless data flow. But with so many integratio...
Slack, Jira, docs, meetings… None of them are the problem. The gaps between them are. That’s where the real work is happening, quietly, expensively, and over and over again. As a result your...
Teams that work across Salesforce and Jira often face the same challenge: work is connected, but the tools aren’t. Issues get created in one system, updates live in another, and status checks happe...
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