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Statuspage
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It’s my pleasure to announce that Statuspage help documentation (previously at help.statuspage.io/help) has been refreshed and moved to https://support.atlassian.com/statuspage/resources/. We jo...
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...avigating to Your page > Page analytics. This is available for Public, Private, and Audience-specific pages. Page analytics takes incident communication strategy to the next level. Start t...
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Atlassian community, Today is a major day not only for Statuspage, but also for the Atlassian community. Statuspage continues to be the industry leader for incident communication by constantly look...
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...hich we’ve made available to the public and free. 1. Over-communicate with internal stakeholders Sending updates to internal stakeholders (think directors, VPs, heads of other departments) during an i...
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As incident communication teams grow larger, Statuspage admins are often interested in restricting page permissions at the user level. These permissions include the ability to manage status ...
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How do I contact Statuspage product support? If you require support from Statuspage you can contact the product support team by using our easy-to-use web contact form. When you visit our support si...
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Starting this week, we’re rolling out some changes to help ensure the people subscribing to your status pages are actually real people. These changes will help make your status page less vulnerable t...
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Over the last several weeks, we’ve allowed users to opt-in to use the new Statuspage management interface. The new and improved design is now enabled for all users. Learn more here.
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In case you missed our last update, the Statuspage management interface is getting a fresh new look, and you can opt-in today! We will slowly enable this new UI throughout the next few weeks and all ...
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Hi there, I’m Jake and I’m a Customer Success Manager here at Statuspage. We’re super excited to announce we’ve rolled out a brand new design for the Statuspage management interface. You can opt-in n...
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Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...
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Your companies portal goes down. You're immediately in firefighting mode, trying to fix the bug to restore the portal. But are you being transparent with your customers? Are your support teams starti...
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If you’ve reached out to the Statuspage support team recently, you may have noticed some changes to the look and feel of your support tickets. That’s because we recently migrated off our old support ...
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Statuspage has helped thousands of customers improve their incident communication, so we know first-hand the critical role a status page plays in keeping customers in the loop. But what ...
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Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...
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Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...
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Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...
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Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...
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Hi there, I'm Jake and I'm a Customer Success Manager on the Statuspage team. We're posting a series of blogs and prompts to help you improve your incident communication process, learn from other fol...
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...ages: Public status pages: communicate publicly with your users and customers during an incident. Private status pages: communicate privately with employees or internal users d...
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We’re excited to announce a big improvement to the Uptime Showcase feature! Now, when you hover over a day in the Uptime Showcase, we surface any related incidents or scheduled maintenance ...
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We are rolling out several redesigned pages in Statuspage. These include the following: login page signup page forgot password page error pages billing receipts unsubscribe confirmat...
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You’ve probably heard by now that Atlassian is discontinuing the Hipchat and Stride products. Stride and Hipchat Cloud will be discontinued on February 15th. For more details and timing informat...
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We’re in the final days of 2018. Whoa! As we wrap up another year, we want to recap some of the things we’ve done in Statuspage to make incident communication easier. Our #1 goal ...
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...Open incident communication is becoming more and more important to companies and their customers. This is underlined by the big names who have set up a public Statuspage this year like&n...
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