Statuspage has helped thousands of customers improve their incident communication, so we know first-hand the critical role a status page plays in keeping customers in the loop. But what if your customers don’t find your status page, or don’t want to subscribe to updates? How can you ensure they’re still informed?
With Status Embed, you can display the current state of your services in the places your customers are most likely to visit, like your homepage, app, or help center. When an incident or maintenance event is posted to your page, that information will automatically update wherever you’ve chosen to embed the status. Status Embed surfaces your status page to customers, helping to both reduce support volume and build trust with every incident.
Voila! Next time you have an open incident or maintenance event, end users will see it when they visit your website or app:
Looking for more inspiration on how to surface your status page to end users? Check out this guest post, Why you should market your status page like you market your product.
Embedding Statuspage directly into our product gives customers the information they need upfront. This provides a more seamless user experience and reduces the amount of calls and tickets our Customer Support team receives.Nick Coates, Product Owner – Incident Communication Tools, Symantec
If you’re already a Statuspage customer, head over to the Status Embed tab on the left-hand side of your admin portal to give it a try.
Otherwise, sign-up for a free 30-day trial.
Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...
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