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Ever since we joined the Atlassian family, we’ve been working on making it easier for you to use Statuspage with other Atlassian products. For the next big step in this journey, we are excited to share that we are working on bringing all existing Statuspage customers over to an Atlassian account.
If your team uses Statuspage alongside other Atlassian products, you currently use different credentials and manage users in separate locations. After you migrate to an Atlassian account, your team will benefit from:
If you are using Jira Software Cloud to manage incidents, you will be able to connect your instance with Statuspage to quickly update your status page, customers, and internal stakeholders. By creating an incident from a Jira ticket (or linking an active incident to a Jira ticket) you can stop jumping between products and speed up your incident communication.
As incident teams grow larger, many Statuspage admins become concerned with permissions and access rights for their users. Our upcoming Advanced user permissions feature will grant Statuspage admins the ability to manage which users can perform actions like customizing status pages, posting and updating incidents, or developing custom integrations. This feature will be available on select pricing plans in summer 2020.
We will be gradually opening up the opportunity to migrate your organization to an Atlassian account across the next few months. If you are the account owner for your status page - please stay tuned! You will receive further instructions on how to migrate your account, and while we’ve worked hard to make it quick and easy, we’ll be here to support you if you need extra help.
(Note: Please make sure your account’s Statuspage owner is correctly assigned. You can learn more about this here.)