Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment.
To help make incident communication easier and faster, Statuspage has a feature called Incident Templates. Incident Templates allow you to save pre-written messages in Statuspage so they're easily available when you need them.
If you’re already a Statuspage customer, add the messages you generate into your incident template library so you're ready for your next incident.
If you’re not a Statuspage customer, sign up for a free trial here.
Jake BartlettAtlassian Team
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