What is the meaning of Service subscriptions in opsgenie

L, Priyanka June 6, 2023

Hi Team,

Could you please elaborate what does this service subscription feature mean and what would be the difference in the visibility or functionality that we get with the enterprise and standard tier for this specific feature.

 

https://www.atlassian.com/software/opsgenie/pricing 

1 answer

0 votes
John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2023

Hi @L, Priyanka ,

The service subscription is a way for stakeholders to be notified of incidents that have impacted services. The same functionality is available to users on the Standard plan. Having stakeholders that you need to be notified of incidents would be the advantage of the enterprise plan. If you don't plan on using stakeholders, it won't be necessary. 

L, Priyanka June 6, 2023

@John M ,

Is there any brief document present which shows the features which are available in enterprise but not in standard plan Apart from what is present on pricing page

https://www.atlassian.com/software/opsgenie/pricing  

John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2023

I believe that is the only doc we have that directly compares the plans @L, Priyanka 

L, Priyanka June 7, 2023

@John M ,

Is there any possibility to get a brief level document which explains what is possible in enterprise and what are the exceptions with standard tier. Thankyou!   

John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 7, 2023

@L, Priyanka I will post a community article on the subject by the end of the week and tag you to let you know.

Like L, Priyanka likes this
L, Priyanka June 8, 2023

@John M ,

Thankyou. I will be awaiting for your reply.

John M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 9, 2023

Hi @L, Priyanka - I just posted an article on the subject here: 

https://community.atlassian.com/t5/Opsgenie-articles/Comparing-Standard-and-Enterprise-Opsgenie-Plans/ba-p/2385613#M363

Let me know if that answers your questions. 

L, Priyanka June 12, 2023

Thankyou @John M 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events