Can Opsgenie be purchased for specific cloud users rather than all users in JIRA account

Deepak Kalra
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February 26, 2024

Can Opsgenie be purchased for specific cloud users rather than all users in JIRA account

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Mubeen Mohammed
Atlassian Team
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February 28, 2024

Hello @Deepak Kalra 

Thank you for contacting the Atlassian Community, this is Mubeen.

It depends on the Opsgenie instance,

If you are using Jira Service Management subordinate Opsgenie instance then purchasing the user licences will not be possible as it will only be possible with the increase of JSM user licence increase.

However, If you are working with a Standalone Opsgenie instance that is not associated with any JSM instance then you will have the ability to increase the user licences only specific to Opsgenie and the billing will not be affected for any other product. 

I hope the details provided are helpful.

 

Regards

Mubeen Mohammed

Cloud Support Engineer

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