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account got deactivated

Muthiah Palaniappan
Muthiah Palaniappan
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March 1, 2024

last 2 days i am unable to login into my opsgenie account and same for my team too. It looks like my account got deactivated. How do i update the payment and reactivate my account

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Ste Wright
Ste Wright
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March 2, 2024

Hi @Muthiah Palaniappan 

Could it be related to JSM? See this article: https://confluence.atlassian.com/jirakb/understanding-opsgenie-account-deactivation-notifications-1283687839.html

If not, I would try either...

Ste

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