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Sending incident details on custom action

David Mora
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February 29, 2024

I'm creating a custom action that I want to fire some processes on my company side, so I need to retrieve some data using the REST API, in order to accomplish that, I created an script that receives the incidentId and then does the processing.

How to set  a custom action that sends such incidentId from Opsgenie side?

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 4, 2024

Hello @David Mora ,

I'm Shashwat from the Opsgenie support team and here to help! 

You can create a custom action within Opsgenie to send out the ID for the Incident and have it executed following the below document link:
https://support.atlassian.com/opsgenie/docs/execute-opsgenie-actions/

You can also use the Get Incident endpoint in Opsgenie to fetch the incident details.

Best,
Shashwat

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