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...rom the integration. I assume the same is true in Opsgenie. According to this page I can find the required UI to add incident rules under Teams and services, but I've not been able to locate that option....
Many of our services share the same stakeholders. When an incident impacts multiple services, it will send multiple emails for each communication. To work around this, I can only add one ...
opsgenie documentaion guides pdf
Hi, I'm setting up multiple teams in Opsgenie (DevTeam1, DevTeam2, ...). Within a single team, they might have different slack integration to be able to send specific alerts to different Slack chann...
If I create an alert for a team that I am not a member of, is there any way that I can view the progress of that alert? Our situation is that we have engineers that need to create alerts for another...
EDIT: everything working, see below comment why we thought it didn't work. Slack supports markdown formatting, but looks like the Opsgenie Slack integration doesn't specify (or allow to configure)...
When We try to configure AWS SNS outgoing integration we can not restrict on this AWS Region because it's not appear in drop down list. This is not an AWS restriction so I suppose it's an opsgenie r...
It would be nice if we could copy a URL or share a link to a specific search for incidents or alerts. Currently, to share anything, we need to Save it. That means cluttering up the UI for searches...
For the above mentioned report, is there any way to have the report filter on specific users or teams?
The Calendar in OpsGenie when configuring maintenance windows is starting with Sunday. In my opinion making the calendar confusing and open to human error. While one might have personal opinions on t...
We've had some issues with alerts from Grafana integrations going missing in OpsGenie due to unintended alert de-duplication. There are issues with the OpsGenie-Grafana integration for a setup with m...
Hi all. I have elasticsearch alerting and it works fine but I can't add OPSGenie webhook as it doesn't work at moment. Any other idea to connect them both? I am using elastic wat...
i just want to undersatand how does this work any help please
Thought someone might want to see it so posting the thwack article I put together to be able to unmanage or mute a node from an alert. Enjoy!! OpsGenie-Solarwinds-OEC-Connector-Python-Updates-Unman-...
My department uses the Incoming Call integration. We setup different key presses based on the teams/project. We can then setup an escalation based on the key pressed. We th...
Hello there friendly community! I'm currently working on a guide for folks who are new to Incident Management, or want to improve their current Incident Management process. The TL;DR I'd...
Hi OG Community! I am looking for thoughts from those of you using OG on how it might fit my needs. First let me state that I'm not totally unfamiliar with OG and in fact played with it a bit back in...
how do you delete opsgenie
I am trying to setup JIRA incident send an alert in opsgenie and we are failing. I have tried same steps shown in documentation and we have also tried adding Opsgenie connector itself in JIRA Project...
Long running incidents go through severity changes before it is ultimately resolved. The priorities might get bumped up in the early stages and then lowered as well. The lowering of prioriti...
Hi Guys I am going to develop a small program using Python. This program will do the following: GUI having User Name and Password When User enter the User Name and Password. The Program w...
not all k8s events are pushed to elasticsearch with the default config from deploy/ directory https://github.com/opsgenie/kubernetes-event-exporter Use case: from a namespace where a container is ...
Does anyone have any use cases using the Email Notification Templates? Not being able to carry the priority of the issue in the subject along with not having the ability to pass through the name of t...
Hi, I've just done a OpsGenie to JSD integration. Our use case for JSD is that we have a number of external customers sandboxed by organisation serviced by one central support team. We use project a...
Hi, I've just added OpsGenie to a Jira Cloud Service Desk. Our service desk is I would like OpsGenie to comment on a ticket when it is acknowledged but I would like the comment to be internal only.&...
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