Hello, I have been creating templates using the JETI plugin, however whenever I input the status field it only displays the status the issue is currently in. Can someone please tell me how to displa...
When any issue is created I would like them to be automatically assigned to a person other than the project lead. Is this possible? I've found links on how to set it to the project lead and how to do...
Hi, I have a question regarding the JIRA license. We are currently using JIRA but would like to begin using JIRA Service Desk for the support team. We currently have a JIRA license of 50 users. If w...
In the Notification Scheme for my projects, I always set the "email" field to "nobody@mycompany.com". When one user makes an edit, etc, to an issue that causes a notification to be sent, the em...
Hi, I want to take the worklog of all the users for all the projects in JIRA without using tempo timesheet Is there any way to take the users worklog. Please suggest me.
Although, I have disabled "Keyboard shortcuts" in the Preferences section of my JIRA User Profile, keyboard shortcuts for "issue action" are still in effect. Some Ideas? JIRA v6.3.8 Than...
Dear colleagues, Our way of using JIRA relies heavily on sub-tasks, but having sub-tasks with keys in the same format as the parent issue seems confusing and does not allow visually differentiating ...
So, we have a beautifull workflow, with 6 steps, which you have to follow in order to close an issue. (Open, Dev, Test, Acc, Prod, ok, Close) BUT sometimes when you're in an "earlier" s...
Hi, I would like to validate the field Time Spent when I click on Log button click event in Log Work screen. Using JIRA 6.2.3 --- Added on 22nd April would like to validate the Time Spent d...
This question is in reference to Atlassian Documentation: Serving customers with a knowledge base We're investigating JIRA Service Desk and would like to provide users with a organized table of cont...
What's the best way to connect one or multiple repositories from my personal Bitbucket account to a JIRA OnDemand instance? As far as I can tell the only way to connect Bitbucket repos is through th...
HiAll We use JIRA software. And one of the problems we are facing is that sometimes users close an issues without assigning it to a sprint. How can we block a user from closing an issue if spr...
This question is in reference to Atlassian Documentation: Generating Reports Hello, Can you generate a report in JIRA which provide a summary and list of all open and close tickets for a client? T...
Hello , Help my Board has disappeared I don't know how to recover it. When i go into the board configuration I get this error: ID '<number snipped>' does not exist for the field 'proj...
Hi, I need to migrate an instance of JIRA to an other server. Should it work if I copy the JIRA_INSTALL + JIRA_HOME folders and I make a dump of MySQL? Thanks for your help.
We need a Datefield for calendarweeks. What is the best way to implement this?
I followed the instructions in the top answer in https://answers.atlassian.com/questions/226463. This works, but as someone commented, is not a complete solution, since the field can still be mo...
Hello, after update to 7.0.10 I cannot access Global Mail Settings, all i can see is menus and no settings (screen bellow). Anyone experienced such thing? Browser shows this error msg:Cannot r...
I have several dummy users set up in Jira, which are each linked to a distribution list email id. When an issue is created the notification must go to the reporter, assignee and watchers. The notifi...
We need to create a new project role on our JIRA prod instance, but do not want that to be visible for all projects. Is there a way we can do this?
Is there any workaround for showing fields with no data in the issue view screen ?
What is the SQL query that gets triggered in the backend when we run the GET Project API call?
Hi, I'm unable to add any more components to my project or any new projects. The Add button is greyed out. I am the administrator so dont know why I cannot add components?? Please help &n...
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