Did you know there’s a simple way to bring existing work into team-managed projects in Jira Software? If you have a list of work items in a document or spreadsheet, you can copy and paste the conte...
As technology continues to evolve, ensuring the security of our digital infrastructure remains paramount. Atlassian, a leading provider of collaboration and development tools, has recently released i...
It’s almost here! Atlassian Presents: Unleash is happening next week, 11-12 December, in Amsterdam. Claim your free in-person ticket today and get a front-row seat to the future of agile & DevOps...
Mistake 12 How many application administrators should an application have? At one company, there were 132! There were no procedures to determine who was eligible for application-level admin ...
Mistake 11 Have you ever wasted time using the wrong information? Are users requesting to add incompatible apps? Are you getting config advice from ChatGPT? Here’s what you need to know: Correct ...
Mistake 10 When you’re wading through mucky configurations, you never know what is lurking underneath. Seemingly simple clean up activities are more complex or dangerous then they initially seem. I...
Mistake 9 I know I’m not the only one who’s made this mistake! I once changed a status in the “diagram” workflow editor. I thought I was swapping one status for another and that the change wou...
Mistake 8 Sometimes workflows break or develop conflicts due to administrative actions in other areas of Jira. In Server and Data Center, the built-in Integrity Checker function can sometimes detec...
Mistake 7 Do your users keep Jira issue status in sync with reality? In my experience, they do not. Issues are often forgotten about in certain statuses. Does this happen in your application? Then,...
Mistake 6 “Someone get this kid admin access!” - Rachel Wright with her Commodore 64 My first admin experience was on the day I was made an application administrator! (Not ideal!) I had a v...
Mistake 5 Having a test environment is a good start, but it’s not enough. Have you ever thought you were in a test environment but were actually in production by mistake? Never happens, right? 😉 A...
Mistake 4 It’s shocking, but many organizations don’t have a test environment! I didn’t have one when I first started out either. But I quickly saw how important it was to be able to experimen...
Mistake 3 How many different issue types and combinations of issue types could one organization possibly need? One company had 134 issue types and many unnecessary issue type schemes! Thi...
Mistake 2 As a Jira administrator and consultant, I’ve seen plenty of horrendous workflows. The worst had 39 statuses and 1,007 transitions. It’s the longest workflow I’ve seen. And no, I did ...
Mistake 1 One of the worst workflows I’ve seen is unfortunately, one I built. We were having process problems and thought a comprehensive Jira workflow would solve them. But I’ve since learned...
...earchpage/tab/message?q=%22Worst%20Jira%20Admin%20Contest%22&include_blogs=true This list will continue to grow as I’m certainly not done making mistakes! 😉
Welcome to JiraTrix, where we decode the Jira Matrix with weekly tips and tricks. In today's article, we'll compare Jira Cloud and Jira Data Center for Scrum Projects, with a focus on the backlog fea...
...xploring a public feature request “Provide a log for Jira outbound email” to provide users with another tool for troubleshooting email notification delivery. Please watch and vote for this issue to s...
Hello Atlassian Community! Today, I'll guide you through creating multiple projects and issue in Jira Cloud using ScriptRunner. These steps allow you to swiftly create projects. Full Cod...
Hey Jira Community! I wanted to be sure that you saw our announcement in the Data Center Community that the Long Term Support (LTS) releases for Jira Software Data Center 9.12 and Jira Service Mana...
As Atlassian Partner we have seen many occasions of customers that have not upgraded their Jira Data Center instance for more than 1 year. Reasons for that can vary per customer, but the consequences...
Learners, class is back in session! We’ve heard how much you l-o-v-e Bite-sized Learning… so now you can expect pop-quizzes all year long. Hey, I heard that groan! With the arrival of holiday ...
🚨 Time is running out to grab your free pass and join us for Team Tour: Singapore! 🚨 This is your chance to get time with Atlassian experts and your peers to talk through the challenges you’...
Enjoy the Journey The truth is, none of us knows exactly what we’re doing all the time. If we already had all the answers, then life would be pretty boring. Just like my journey, your journey will ...
Tackling Imposter Syndrome Finally, I want to talk about a feeling that can sometimes stand in the way of success. It’s a term called “imposter syndrome” and it’s defined as doubting your abil...