Jira Image of the Day: Using Status Categories

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Concept Relates To

Application Type	Jira Work Management, Jira Software, Jira Service Management, Jira Core
Deployment Type	Jira Cloud, Jira Server, Jira Data Center

What is shown?

Status categories in Jira Data Center

Visit: Admin > Issues > Statuses

What can we learn?

in all types of Jira, statuses are classified into one of three categories: To Do, In Progress, or Done. The category names and colors are not customizable. The categories help visually communicate where issues are in their lifecycle.

Issues in a “To Do” status category are at the beginning of the workflow, issues in a “In Progress” status category are in the middle, and issues in a “Done” status category are towards the end.

Selecting Status Categories

When you create a status, it's important to associate it with the most logical category selection. Early workflow statuses like "Open" or "New" belong in the "To Do" category. Statuses in the middle of a workflow, like "In Development" or "Being Verified" belong in the "In Progress" category. Statuses at the end of a workflow, like "Closed" or "Done," belong in the "Done" category.  

Take a look at your application’s status categories and make sure they make sense!

Querying By Status Category

End users can query for all issues in a specific status category. E.g., statusCategory = “To Do”

In the example, issues in the “Backlog” and “Selected for development” statuses are both returned because they are in the “To Do” status category.

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