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How we had fun tuning Jira to pay millions to businesses hit by COVID

We have worked with a public administration to help them pay millions of benefits during COVID. As we had only 6 weeks to go live, we decided to move forward with a Jira back-office, integrated with SAP and their cyber administration portal.

As the project was a success, I decided to show how we tuned Jira at the Atlassian Community Event last Wednesday. People got quite excited and I thought it would be nice to share it broadly with the whole Atlassian Community.

I hope this short video will give you some inspiration for your future Jira projects! You will discover some nice ways of tuning Jira Server/DC with plugins like ScriptRunner, Xporter, and Custom Charts (disclaimer: I am a simple user and have no affiliation with any of the editors of those plugins)

If you enjoy it, please post a comment below 🙏

Click here.gif

📽️ Click here to open the YouTube video 📽️


In the video, you will discover:


<HTML> user interface

How we used Script Fields in HTML to give an overview and browse between all requests submitted by a single company.



Complex Calculations

Script Fields also helped us to calculate the benefits amounts, based on current and linked Jira issue fields.




Because many people used Jira for the first time without extensive training, we had to help them with smart warning messages and restrictions, using ScriptRunner Behaviour.



Smart Access Restrictions

How security levels can be changed as you progress in the workflows, using some post-functions with conditions.



PDF Documents Generation

We used Xporter to generate official PDF documents to be downloaded by the requesters.



Trigger SAP payments

How we used a Custom endpoint to generate the JSON that would be sent to SAP in order to trigger wire transfer payments.



Powerful Dashboards

Jira dashboards are very powerful and become even more powerful when you install Custom Charts.



If this article gave you some inspiration, please like it and comment below 😊



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